Blog

Product Updates16.06.2026· 3 min
Welcome to the Future of IT Support
Our launch video is here. Watch how SuperSupport.ai resolves IT issues in under 60 seconds: autonomously, directly on the device, no helpdesk ticket needed.

Best Practices09.06.2026· 9 min
7 signs your IT support is overwhelmed
Rising ticket times, systematic overtime, shadow IT: the 7 clearest warning signs and how to course-correct.

Best Practices01.06.2026· 7 min
5 IT tickets that can be resolved in 60 seconds
Over 60% of all IT tickets follow five patterns, and each can be automatically resolved in under a minute. Which ones and how it works.

Insights & Trends29.05.2026· 7 min
Why we founded SuperSupport.ai
Two brothers, one MSP, thousands of identical IT tickets. The story of how the daily grind of a Managed Service Provider became an AI platform that resolves IT support in under 60 seconds, directly on the device.