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Welcome to the Future of IT Support
Product Updates16.06.2026· 3 min

Welcome to the Future of IT Support

Our launch video is here. Watch how SuperSupport.ai resolves IT issues in under 60 seconds: autonomously, directly on the device, no helpdesk ticket needed.

Timo Haslberger
Timo Haslberger
7 signs your IT support is overwhelmed
Best Practices09.06.2026· 9 min

7 signs your IT support is overwhelmed

Rising ticket times, systematic overtime, shadow IT: the 7 clearest warning signs and how to course-correct.

Nico Haslberger
Nico Haslberger
5 IT tickets that can be resolved in 60 seconds
Best Practices01.06.2026· 7 min

5 IT tickets that can be resolved in 60 seconds

Over 60% of all IT tickets follow five patterns, and each can be automatically resolved in under a minute. Which ones and how it works.

Nico Haslberger
Nico Haslberger
Timo und Nico Haslberger, Gründer von SuperSupport.ai, bei der Arbeit
Insights & Trends29.05.2026· 7 min

Why we founded SuperSupport.ai

Two brothers, one MSP, thousands of identical IT tickets. The story of how the daily grind of a Managed Service Provider became an AI platform that resolves IT support in under 60 seconds, directly on the device.

Timo Haslberger
Timo Haslberger
supersupport.ai

AI-powered IT support: automated, secure, fast.

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