Built by IT engineers, made for IT teams.
supersupport.ai supersupport.ai

~/supersupport $ partner --apply

Sell the support you no longer have to staff.

Your team is stuck in first level while the projects wait. With supersupport.ai you hand that part over — under your brand, in your ticket system, on your contract with the client.

White-label Multi-tenant Data stays in the EU Channel protection
Jira
Teams
ClickUp

Two routes

Refer us, or sell it yourself

Both work. The difference is who owns the client and how much you control.

Referral
More controlPartner
Contract with the end client
with us
with you
Billing the end client
we do
you do
Pricing
yours, RRP non-binding
Your own brand (white-label)
Multi-tenant management
Escalation into your ticket system
Effort on your side
one introduction
sales and 2nd level
Compensation
let's talk
partner purchase terms

Included for partners

What you get

No surcharge, no add-on modules — this is what the partner channel ships with.

White-label

The agent carries your brand. Your clients see you, not us.

Your brand

Multi-tenant management

Every tenant in one interface, cleanly separated. No switching accounts.

Tenants separated

Technician role

Your technicians work with their own permissions across all tenants.

Roles & permissions

Escalation to you

Whatever the agent cannot solve lands in your ticket system with full diagnostic context.

ticketing · knowledge · chat

Channel protection

We do not approach your clients. You register your leads in the partner portal.

Lead registration

EU hosting

Data stays in the EU, GDPR-compliant, complete audit trail — provable to your clients too.

EU · GDPR · audit log

How it works

Three steps to partner

1

Conversation

We look at your client portfolio and work out which of the two routes fits. Terms are agreed there.

2

Test tenant

You get a tenant to try out and set the agent up on a device of your own.

3

First clients

You roll out with selected clients. We support the onboarding, then you run it yourself.

Questions partners ask

Partners buy on tiered terms and set the end-client price themselves. We discuss the actual numbers in the conversation — they depend on volume, and we would rather not have them used against you in public.

As a partner, you do. You hold the contract, you invoice, you set the price. On the referral route the contract sits with us.

No. We do not actively approach a partner’s direct clients. To keep that clean, you register your leads in the partner portal.

Yes. White-label is part of the partner channel, not a surcharge.

Your existing one. Ticket systems, knowledge bases and chat channels are usable today; which ones exactly is in the documentation, where we separate available from announced.

Not to get started. The better tiers are based on total volume across all your end clients — that grows with you.

The agent resolves over 80 % of standard tier-1 requests automatically. What is left reaches you with full diagnostic context — you take second level, not the repetition.

Become a partner

Tell us how many end clients you work with and which of the two routes you have in mind. We will come back with concrete terms.

No cold outreach
Your client list stays yours
Built by an MSP team