~/supersupport $ ai-support --for-it-teams

Take the load off your IT team, give your employees instant answers.

supersupport.ai answers the same recurring IT questions from your colleagues, resolves standard requests automatically, and finally lets your team work on the projects that matter.

80% fewer standard tickets Live audit log Data stays in the EU Set up in 30 minutes

Early Access · claim your spot on the waitlist now.

Connected today · any other integration possible

Sound familiar?

Your IT team is drowning in standard requests

Every interruption costs focus. supersupport.ai catches the routine before it reaches your team.

“Teams is frozen again”, for the hundredth time this week.
The ticket inbox overflows and important requests get buried.
Constant interruptions destroy the time for real projects.
Printers, Wi-Fi and stuck services cost hours every day.
No time for automation, because day-to-day work eats everything.
Knowledge lives in people’s heads instead of a system that answers anytime.

IT-Administrator zwischen Kabeln hinter einem Rechner

Everyday reality

Today you meant tomodernise the network.

Instead: the printer on the second floor, the Wi-Fi in the meeting room, three colleagues with the same Outlook problem. None of them is hard. Together they are the reason the project has been waiting for months.

How it works

The AI colleague for your internal helpdesk

Your employees get help instantly, your team gets its focus back.

Self-service

Answers employee questions instantly

Instead of opening a ticket, your colleagues simply ask supersupport.ai and get a precise, company-specific answer in seconds.

Answers from your own policies & documentation
Around the clock, in every time zone
Far fewer tickets created in the first place

supersupport.ai answering an employee question in Microsoft Teams, citing the IT policy

Automation

Handles standard tasks on its own

Clear the print queue, restart services, clear caches, reset the network stack: the AI runs the steps once approved and documents them.

Secure, auditable execution
Connected to Jira, ClickUp, Teams & more, any other integration possible
Every action cleanly logged

supersupport.ai provisioning software autonomously and writing every step to the audit log

Control

Full visibility for IT leadership

See in real time what was automated, where things escalate and where the most common issues are. That is the basis for improving proactively.

Live dashboard across all requests
Spot trends before they become problems
Escalation with full context to the team

Admin dashboard showing requests, automation rate, most common topics and open escalations

IT-Mitarbeiter mit Kopfhörern vor einer Projektwand mit Haftnotizen

The result

Your team stayson the projects.

When first level takes care of itself, there is time for the work that actually moves a company forward: architecture, security, automation. And for the colleagues who need more than a restart.

Everything included

Made for internal IT departments

Where your team works

In Microsoft Teams, the desktop app or your ticketing system, no tool switching.

Knows your company

Answers based on your policies, documentation and internal processes.

Deeply integrated

Jira, ClickUp, Confluence, SharePoint, Notion, Teams. Any kind of integration is possible.

GDPR-compliant

Data in the EU, granular permissions, full auditability.

Employee satisfaction

Instant help instead of waiting for a ticket, noticeably better support.

Less ticket load

Routine is caught, your team gains time for real projects.

60%

fewer standard tickets

< 30 sec

to the first answer

24/7

help for every employee

100%

documented actions

Common questions from IT teams

supersupport.ai is set up on your policies, documentation and processes.

Right inside Microsoft Teams, the desktop app or your ticketing system. Your employees never have to learn a new tool.

Yes. Every automated action is logged, and a live dashboard shows what happens and where things escalate.

Data is processed GDPR-compliant in the EU, with granular permissions and full auditability.

We’re in early access. Join the waitlist and we’ll reach out with your access.

Give your IT team its focus back

Claim early access and put an end to the ticket flood.