Built by IT engineers, made for IT teams.

~/supersupport $ ai-support --for-it-teams

Take the load off your IT team, give your employees instant answers.

supersupport.ai answers the same recurring IT questions from your colleagues, resolves standard requests automatically, and finally lets your team work on the projects that matter.

80% fewer standard tickets Live audit log Data stays in the EU Set up in 30 minutes

Early Access · claim your spot on the waitlist now.

Works with your tools

Jira
Slack
Teams
M365
Intune
Jamf
ClickUp
Addigy
Jira
Slack
Teams
M365
Intune
Jamf
ClickUp
Addigy

Sound familiar?

Your IT team is drowning in standard requests

Every interruption costs focus. supersupport.ai catches the routine before it reaches your team.

“I can’t log in”, for the hundredth time this week.
The ticket inbox overflows and important requests get buried.
Constant interruptions destroy the time for real projects.
Access, permissions and onboarding setups cost hours every day.
No time for automation, because day-to-day work eats everything.
Knowledge lives in people’s heads instead of a system that answers anytime.

How it works

The AI colleague for your internal helpdesk

Your employees get help instantly, your team gets its focus back.

Self-service

Answers employee questions instantly

Instead of opening a ticket, your colleagues simply ask supersupport.ai and get a precise, company-specific answer in seconds.

  • Answers from your own policies & documentation
  • Around the clock, in every time zone
  • Far fewer tickets created in the first place
supersupport.ai answering an employee question in Microsoft Teams, citing the IT policy
Automation

Handles standard tasks on its own

Reset a password, unlock software, grant access, set up devices: the AI executes the steps securely and documents them.

  • Secure, auditable execution
  • Integrated with Entra ID, Microsoft 365 & more
  • Every action cleanly logged
supersupport.ai provisioning software autonomously and writing every step to the audit log
Control

Full visibility for IT leadership

See in real time what was automated, where things escalate and where the most common issues are. That is the basis for improving proactively.

  • Live dashboard across all requests
  • Spot trends before they become problems
  • Escalation with full context to the team
Admin dashboard showing requests, automation rate, most common topics and open escalations

Everything included

Made for internal IT departments

Where your team works

In Microsoft Teams, Slack or your ticketing system, no tool switching.

Knows your company

Answers based on your policies, documentation and internal processes.

Deeply integrated

Entra ID, Microsoft 365, Google Workspace, Intune and more.

GDPR-compliant

Data in the EU, granular permissions, full auditability.

Employee satisfaction

Instant help instead of waiting for a ticket, noticeably better support.

Less ticket load

Routine is caught, your team gains time for real projects.

60%

fewer standard tickets

< 30 sec

to the first answer

24/7

help for every employee

100%

documented actions

Common questions from IT teams

supersupport.ai is set up on your policies, documentation and processes and answers only in a company-specific way.

Right inside Microsoft Teams, Slack or your ticketing system. Your employees never have to learn a new tool.

Yes. Every automated action is logged, and a live dashboard shows what happens and where things escalate.

Data is processed GDPR-compliant in the EU, with granular permissions and full auditability.

We’re in early access. Join the waitlist and we’ll reach out with your access.

Give your IT team its focus back

Claim early access and put an end to the ticket flood.