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Built by the people who
lived the problem.
We spent years as a Managed Service Provider supporting businesses. We do not know IT problems from books, we lived them every day.
The problem isn't the team.
It's the tools.
As founders of MoreBit Technologies, a Managed Service Provider based in Austria, we supported hundreds of companies. Day after day, we saw the same problems: overwhelmed helpdesks, recurring tickets, frustrated employees.
We knew this had to change. So we built SuperSupport.ai, an AI agent that does not just understand IT problems but resolves them autonomously. Directly on the endpoint. In real time.
Our MSP Background
Through our work at MoreBit Technologies, we know exactly what problems IT teams face daily.
morebit.at
Nico Haslberger, MSc
"I have seen the same tickets for years. Over and over. Now an AI agent solves them, in seconds."
Nico is the CEO of MoreBit Technologies and the technical mind behind SuperSupport.ai. As an IT engineer and MSP, he spent years supporting businesses and experienced first-hand the problems that SuperSupport.ai now solves. From infrastructure to automation, he knows what IT teams actually need.
Timo Haslberger
"A product has to feel right. If you need to explain it, it's not good enough."
As CEO of Hazelmountain Group, Timo owns the entire product experience at SuperSupport.ai. With years of web development and UX design experience, he knows how products need to be built to be truly adopted. He makes complexity invisible.
From MSP to AI Revolution
MoreBit Technologies
Founded as a Managed Service Provider. First-hand experience with real IT support problems.
Hazelmountain Group
Building the group. Web development, IT services, and digital strategy under one roof.
The Idea
After years in the IT trenches, it was clear: AI can fundamentally change IT support.
SuperSupport.ai
Platform launch. First companies use our AI agent for autonomous IT support.
2017
MoreBit Technologies
Founded as a Managed Service Provider. First-hand experience with real IT support problems.
2020
Hazelmountain Group
Building the group. Web development, IT services, and digital strategy under one roof.
2024
The Idea
After years in the IT trenches, it was clear: AI can fundamentally change IT support.
2025
SuperSupport.ai
Platform launch. First companies use our AI agent for autonomous IT support.
What drives us
Built from Practice
We build solutions for problems we experienced ourselves.
Security First
Every action is transparent, controlled, and auditable.
Simplicity
If it needs explanation, it's not good enough.
Made in Austria
European values. European data residency.
Ready for the future of IT support?
Join our closed beta and experience how AI transforms everyday IT.
Get Early Access