Product UpdatesJune 16, 2026· 3 min read

Welcome to the Future of IT Support

Our launch video is here. Watch how SuperSupport.ai resolves IT issues in under 60 seconds: autonomously, directly on the device, no helpdesk ticket needed.

Timo Haslberger
Timo HaslbergerCPO & Co-Founder · June 16, 2026
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Welcome to the Future of IT Support

The future of IT support starts now

What if IT issues resolved themselves before they ever reached the helpdesk? If an AI agent didn't just read the ticket, but fixed the problem directly on the device, in under 60 seconds? That's exactly what SuperSupport.ai does.

In our launch video, we show how SuperSupport.ai works, from the first chat message to automatic problem resolution. No theory, no slides. Real problems, real solutions, in real time.

What you'll see in the video

  • How an employee reports an IT issue via chat and the AI agent responds instantly
  • How the agent analyzes the problem and fixes it directly on the device, no helpdesk ticket needed
  • How IT admins diagnose complex issues in seconds via remote chat
  • How permissions, security, and transparency work together

Beta

IT support that fixes itself.

supersupport.ai handles your 1st-level support fully automatically. Secure your spot on the waitlist now.

Join the Waitlist

Why we're building SuperSupport.ai

IT support is broken. Not because IT teams are bad at their jobs, but because they're fighting growing complexity with outdated tools. Thousands of identical tickets, hours of wait time, frustrated employees.

As a Managed Service Provider, we experienced these problems firsthand for years. The idea behind SuperSupport.ai: An AI agent that doesn't just understand IT problems, but resolves them autonomously, directly on the endpoint, in real time, with full control for the IT department.

Who is SuperSupport.ai for?

  • IT departments, looking to drastically reduce their ticket volume
  • Managed Service Providers, who want to serve more clients without more staff

Get early access now

SuperSupport.ai is currently in closed beta. We're continuously onboarding new companies. If you want to be among the first to use AI-powered IT support, secure your spot now.

Beta

IT support that fixes itself.

supersupport.ai handles your 1st-level support fully automatically. Secure your spot on the waitlist now.

Join the Waitlist
Timo Haslberger

Timo Haslberger is Co-Founder & CPO of SuperSupport.ai. He owns the entire product experience: from first user interaction to automated problem resolution. Before co-founding SuperSupport.ai, he saw firsthand how IT teams drown in repetitive tickets. Today he's building the product that changes exactly that.

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