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Welcome to the Future of IT Support
Our launch video is here. Watch how SuperSupport.ai resolves IT issues in under 60 seconds: autonomously, directly on the device, no helpdesk ticket needed.
The future of IT support starts now
What if IT issues resolved themselves before they ever reached the helpdesk? If an AI agent didn't just read the ticket, but fixed the problem directly on the device, in under 60 seconds? That's exactly what SuperSupport.ai does.
In our launch video, we show how SuperSupport.ai works, from the first chat message to automatic problem resolution. No theory, no slides. Real problems, real solutions, in real time.
What you'll see in the video
- How an employee reports an IT issue via chat and the AI agent responds instantly
- How the agent analyzes the problem and fixes it directly on the device, no helpdesk ticket needed
- How IT admins diagnose complex issues in seconds via remote chat
- How permissions, security, and transparency work together
14 days free
IT support that fixes itself.
SuperSupport fixes IT problems right on the device, before they turn into tickets. Try it free for 14 days.
Start free trialWhy we're building SuperSupport.ai
IT support is broken. Not because IT teams are bad at their jobs, but because they're fighting growing complexity with outdated tools. Thousands of identical tickets, hours of wait time, frustrated employees.
As a Managed Service Provider, we experienced these problems firsthand for years. The idea behind SuperSupport.ai: An AI agent that doesn't just understand IT problems, but resolves them autonomously, directly on the endpoint, in real time, with full control for the IT department.
Who is SuperSupport.ai for?
- IT departments, looking to drastically reduce their ticket volume
- Managed Service Providers, who want to serve more clients without more staff
Start your free trial
SuperSupport is available. Try it free for 14 days with the full feature set; add a card, you're charged only after the trial. Start now.
14 days free
IT support that fixes itself.
SuperSupport fixes IT problems right on the device, before they turn into tickets. Try it free for 14 days.
Start free trialTimo Haslberger is Co-Founder & CPO of SuperSupport.ai. He owns the entire product experience: from first user interaction to automated problem resolution. Before co-founding SuperSupport.ai, he saw firsthand how IT teams drown in repetitive tickets. Today he's building the product that changes exactly that.
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Why SuperSupport Doesn't Deploy Software to All Devices
New version on all 50 PCs by chat with an AI? SuperSupport is deliberately not a tool for fleet-wide software deployment. Rollouts belong in RMM or Intune.
Why SuperSupport Doesn't Restart Servers
Restart servers, reconfigure services, install updates by chat with an AI? SuperSupport deliberately stays out of servers. Why that isn't 1st-level work.
Why SuperSupport Does Not Change Firewall Rules
Open a port or change the VPN via AI chat? SuperSupport deliberately stays out of firewalls and routers. Why, and what the agent does from the workstation.