~/supersupport $ Beta · Limited Spots
Your IT support runs itself.
supersupport.ai handles 80% of your 1st-level support automatically. Via chat, AI analysis and shell script, in an average of 18 seconds.
How it works
Who chats with the AI agent?
Full control for your IT team
Your IT admin chats directly with the AI agent at eye level: complex diagnostics, log analysis and deep system interventions, all remote.
- Technical language at IT pro level, no dumbed-down answers
- Automated fixes executed directly on the target system
- Complete documentation for your ticket system
- No physical access to the device needed
80%
Auto-resolution rate
18s
∅ Resolution time
24/7
Available
100%
GDPR-compliant
The Problem
IT support costs your team hours every day.
Printer offline, WiFi down, VPN broken. Your employees wait, your IT team drowns in tickets. It doesn't have to be this way.
How It Works
How supersupport.ai works
Employee describes problem
Via chat, as natural as messaging a colleague. No ticket system, no form.
AI analyzes & resolves
supersupport.ai identifies the problem, runs diagnostics and fixes it automatically via shell script.
Remote chat from admin
IT admins can start a remote chat on any device from the dashboard, for direct help with complex cases.
Admin stays in control
Full transparency in the dashboard: audit logs, statistics and escalation for complex cases.
Admin Dashboard
Full control. Full transparency.
Devices, sessions, analytics and activity stream: your IT team has everything in sight.
Auto Resolved
+12% this week
Avg. Response
Updated live
Open Escalations
2 in progress
Platforms
On every device. Everywhere.
One agent for all systems, no island solution.
macOS
Apple Silicon & Intel
AvailableWindows
10 / 11
AvailableLinux
Ubuntu, Debian, CentOS
Coming soonRemote Chat
Directly on the device, straight from the dashboard.
IT admins start a live chat on any device with one click. With real shell, audit log and approval flow.
Sounds good? Secure your spot.
Features
Everything to relieve your IT team.
AI-powered support
Detects and resolves standard problems fully automatically, without human intervention.
Client on every device
Lightweight agent for macOS, Windows and Linux with direct system access.
Real-time dashboard
All tickets, solutions and metrics at a glance, for IT admins and management.
End-to-end encrypted
TLS 1.3, no data transfer to third countries. All data stays in the EU.
Sounds good? Secure your spot.
Launch Video
See supersupport.ai live in action
The video follows one real ticket, from the chat message to the fix on the device. After that you will know whether it fits your first level.
Integrations
Which tools are connected?
Native integration with Jira, Slack and Microsoft Teams, set up in under 30 minutes.
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Jira
Ticketing
Slack
Communication
Teams
Communication
M365
Planned
Intune
Planned
Jamf
Planned
ClickUp
Planned
Addigy
Planned
System Intelligence
How does the agent know what is happening on the device?
Continuous scanning of all endpoints, so problems surface before they arise.
Trust & Security
Built for European enterprises.
GDPR-compliant
All data in Frankfurt (EU). No transfer to third countries.
Made in Austria
Built in Austria, hosted in the EU.
Enterprise security
TLS 1.3, audit logs, role-based access.
Frequently Asked Questions
During the beta, supersupport.ai is free. Afterwards, there are flexible pricing models based on the number of devices. Early access users receive a permanent discount.
macOS, Windows 10/11 and common Linux distributions (Ubuntu, Debian, CentOS). The agent is installed as a lightweight background process.
All connections are TLS 1.3 encrypted. Shell commands are only executed after approval. Audit logs are always accessible. Data stays in your infrastructure.
Yes. As a waitlist member you get first access to the closed beta: full feature set, free, no credit card required.
Ready to relieve your IT team?
Secure your spot now, beta spots are limited.