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Check the License","windows-server-shuts-down-every-hour","Server shuts itself down after about an hour – taking VMs and printers with it? Usually the evaluation license has expired. How to spot and fix it.",[246,252,260,264,268,273,291,295,312,320,372,376,380,419,423,428,432,436,440,471,475,479,483,487,491,502,506,524,528,534,564,568,572,576,582,590,601,605,631,674,678,696,738,742,746,750,754,758,762,766,770,774,778],{"type":247,"children":248},"paragraph",[249],{"type":250,"text":251,"bold":21},"text","The server isn't shutting down every hour because of a bug. It does exactly what its license tells it to.",{"type":247,"children":253},[254,256,258],{"type":250,"text":255},"“The printers no longer work.” That is how the report began at a small industrial company. The SuperSupport agent at the workstation determined that the printer was not the problem, but that the ",{"type":250,"text":257,"bold":21},"print server was unreachable",{"type":250,"text":259},". 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Then use ",{"type":250,"text":461,"code":21},{"type":250,"text":501}," to check whether the server is shown as licensed.",{"type":247,"children":503},[504],{"type":250,"text":505,"bold":21},"Important:",{"type":296,"format":297,"children":507},[508,512,520],{"type":300,"children":509},[510],{"type":250,"text":511},"This takes a while – best run it right after a restart so that the server doesn't shut down in the middle of the conversion.",{"type":300,"children":513},[514,516,518],{"type":250,"text":515},"On ",{"type":250,"text":517,"bold":21},"domain controllers",{"type":250,"text":519},", the conversion does not work directly. A different route is needed there, such as setting up a new DC with a full version.",{"type":300,"children":521},[522],{"type":250,"text":523},"For volume licenses, the matching key can be found in the Microsoft 365 admin center or the licensing portal.",{"type":269,"level":25,"children":525},[526],{"type":250,"text":527},"Step 3: Don't forget the virtual servers",{"type":247,"children":529},[530,532],{"type":250,"text":531,"bold":21},"Every Windows Server VM needs its own valid license.",{"type":250,"text":533}," In the real-world case, not only the host but also the print server was unlicensed – after fixing the host, that would have been the next problem.",{"type":296,"format":297,"children":535},[536,546,556],{"type":300,"children":537},[538,540,542,544],{"type":250,"text":539,"bold":21},"Windows Server Standard",{"type":250,"text":541}," licenses ",{"type":250,"text":543,"bold":21},"two",{"type":250,"text":545}," Windows Server VMs per fully licensed host.",{"type":300,"children":547},[548,550,552,554],{"type":250,"text":549,"bold":21},"Windows Server Datacenter",{"type":250,"text":551}," licenses an ",{"type":250,"text":553,"bold":21},"unlimited",{"type":250,"text":555}," number of VMs on the host.",{"type":300,"children":557},[558,560,562],{"type":250,"text":559},"The VMs can be activated through ",{"type":250,"text":561,"bold":21},"AVMA",{"type":250,"text":563}," (Automatic Virtual Machine Activation) via the host if the host uses Datacenter, or with their own key.",{"type":247,"children":565},[566],{"type":250,"text":567},"Go through all VMs once:",{"type":424,"children":569},[570],{"type":250,"text":571},"Get-VM | Where-Object State -eq 'Running' | Select-Object Name\n# in each VM:\ncscript C:\\Windows\\System32\\slmgr.vbs \u002Fdli",{"type":269,"level":25,"children":573},[574],{"type":250,"text":575},"Why did all the printers fail at once?",{"type":247,"children":577},[578,580],{"type":250,"text":579,"bold":21},"Because the print server was a VM on the host that shut down.",{"type":250,"text":581}," When the Hyper-V host shuts down, all virtual machines are ended too. For users, it looks as if printers, drives and programs all have a problem at the same time – yet the cause is in one place.",{"type":247,"children":583},[584,586,588],{"type":250,"text":585},"That is why, whenever “nothing works”, it is always worth asking: ",{"type":250,"text":587,"bold":21},"What do the affected services have in common?",{"type":250,"text":589}," Often it is the same host, the same switch or the same power supply.",{"type":247,"children":591},[592,594,600],{"type":250,"text":593},"If only individual printers are affected, the cause is more likely on the client: see ",{"type":595,"url":596,"children":597},"link","\u002Fen\u002Fblog\u002Fprinter-not-printing-print-spooler",[598],{"type":250,"text":599},"Printer not printing: fix the print queue",{"type":250,"text":290},{"type":269,"level":25,"children":602},[603],{"type":250,"text":604},"How do I prevent this in the future?",{"type":296,"format":297,"children":606},[607,613,619,625],{"type":300,"children":608},[609,611],{"type":250,"text":610,"bold":21},"Don't use evaluation ISOs for production servers",{"type":250,"text":612}," – or plan the conversion right after installation.",{"type":300,"children":614},[615,617],{"type":250,"text":616,"bold":21},"Check the license status of all servers regularly",{"type":250,"text":618},", for example with a script or the RMM.",{"type":300,"children":620},[621,623],{"type":250,"text":622,"bold":21},"Keep a license overview:",{"type":250,"text":624}," which host, which edition, how many VMs, which key.",{"type":300,"children":626},[627,629],{"type":250,"text":628,"bold":21},"Set up monitoring for unexpected restarts",{"type":250,"text":630}," (events 1074 and 6008) – then the pattern is noticed before users call.",{"type":321,"image":632,"children":672},{"id":633,"documentId":634,"name":635,"alternativeText":636,"caption":10,"width":327,"height":637,"formats":638,"hash":668,"ext":333,"mime":334,"size":669,"url":670,"previewUrl":10,"provider":367,"createdAt":671,"updatedAt":671},5042,"eegveifmkpc0a185maixrave","windows-server-faehrt-jede-stunde-herunter-mockup-en.webp","Example view in SuperSupport – Windows Server Shuts Down Every Hour",631,{"thumbnail":639,"large":647,"medium":654,"small":661},{"name":640,"hash":641,"ext":333,"mime":334,"path":10,"width":642,"height":643,"size":644,"sizeInBytes":645,"url":646},"thumbnail_windows-server-faehrt-jede-stunde-herunter-mockup-en.webp","thumbnail_windows_server_faehrt_jede_stunde_herunter_mockup_en_4690607098",245,129,3.04,3044,"\u002Fuploads\u002Fthumbnail_windows_server_faehrt_jede_stunde_herunter_mockup_en_4690607098.webp",{"name":648,"hash":649,"ext":333,"mime":334,"path":10,"width":343,"height":650,"size":651,"sizeInBytes":652,"url":653},"large_windows-server-faehrt-jede-stunde-herunter-mockup-en.webp","large_windows_server_faehrt_jede_stunde_herunter_mockup_en_4690607098",526,24.74,24740,"\u002Fuploads\u002Flarge_windows_server_faehrt_jede_stunde_herunter_mockup_en_4690607098.webp",{"name":655,"hash":656,"ext":333,"mime":334,"path":10,"width":351,"height":657,"size":658,"sizeInBytes":659,"url":660},"medium_windows-server-faehrt-jede-stunde-herunter-mockup-en.webp","medium_windows_server_faehrt_jede_stunde_herunter_mockup_en_4690607098",394,17.16,17158,"\u002Fuploads\u002Fmedium_windows_server_faehrt_jede_stunde_herunter_mockup_en_4690607098.webp",{"name":662,"hash":663,"ext":333,"mime":334,"path":10,"width":359,"height":664,"size":665,"sizeInBytes":666,"url":667},"small_windows-server-faehrt-jede-stunde-herunter-mockup-en.webp","small_windows_server_faehrt_jede_stunde_herunter_mockup_en_4690607098",263,9.71,9708,"\u002Fuploads\u002Fsmall_windows_server_faehrt_jede_stunde_herunter_mockup_en_4690607098.webp","windows_server_faehrt_jede_stunde_herunter_mockup_en_4690607098",32.66,"\u002Fuploads\u002Fwindows_server_faehrt_jede_stunde_herunter_mockup_en_4690607098.webp","2026-10-11T06:58:04.660Z",[673],{"type":250,"text":371},{"type":269,"level":25,"children":675},[676],{"type":250,"text":677},"How does SuperSupport help with outages like this?",{"type":247,"children":679},[680,682,687,689,694],{"type":250,"text":681},"In the case described, the SuperSupport agent at the workstation determined that it was not the printer but the print server that was unreachable – and the report went to IT with the right lead from the start. Servers and licenses are still handled by IT or the MSP. 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On domain controllers, this does not work directly.",{"type":269,"level":140,"children":767},[768],{"type":250,"text":769},"Why are all the VMs gone along with the host?",{"type":247,"children":771},[772],{"type":250,"text":773},"When the Hyper-V host shuts down, all virtual machines on it are ended too – print server, file server, applications. That is why many services seem to fail at the same time even though there is only one license problem.",{"type":269,"level":140,"children":775},[776],{"type":250,"text":777},"Do the virtual servers need a license too?",{"type":247,"children":779},[780],{"type":250,"text":781},"Yes. Every Windows Server VM needs a valid license. Windows Server Standard covers two VMs per fully licensed host, Datacenter an unlimited number. 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