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and SuperSupport compared",{"type":341,"format":342,"children":506},[507,513,519,525,531,537,543,549,555],{"type":345,"children":508},[509,511],{"type":251,"text":510,"bold":21},"Category",{"type":251,"text":512}," – TOPdesk: service management (ITSM\u002FESM); SuperSupport: AI support for end users",{"type":345,"children":514},[515,517],{"type":251,"text":516,"bold":21},"Billing",{"type":251,"text":518}," – TOPdesk: per operator; SuperSupport: per workstation",{"type":345,"children":520},[521,523],{"type":251,"text":522,"bold":21},"Tickets, portal, knowledge",{"type":251,"text":524}," – TOPdesk: yes, core function; SuperSupport: the chat is the case",{"type":345,"children":526},[527,529],{"type":251,"text":528,"bold":21},"Assets, change, contracts",{"type":251,"text":530}," – TOPdesk: yes (depending on plan); SuperSupport: no",{"type":345,"children":532},[533,535],{"type":251,"text":534,"bold":21},"AI",{"type":251,"text":536}," – TOPdesk: assistant for operators, add-on module; 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