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See also ",{"type":587,"url":588,"children":589},"link","\u002Fen\u002Fblog\u002Fapp-wont-start-file-in-use-by-another-process",[590],{"type":250,"text":591},"App won’t start: file in use by another process",{"type":250,"text":379},{"type":257,"level":25,"children":594},[595],{"type":250,"text":596},"Step 6: Device and drivers",{"type":347,"format":348,"children":598},[599,605,624,630],{"type":351,"children":600},[601,603],{"type":250,"text":602,"bold":21},"Different USB port",{"type":250,"text":604}," – especially on docking stations. Test directly on the laptop.",{"type":351,"children":606},[607,608,610,612,613,615,616,618,620,622],{"type":250,"text":440,"bold":21},{"type":250,"text":609}," ",{"type":250,"text":611,"bold":21},"Device Manager",{"type":250,"text":274},{"type":250,"text":614,"bold":21},"Cameras",{"type":250,"text":428},{"type":250,"text":617,"bold":21},"Audio inputs and outputs",{"type":250,"text":619}," – warning icon? Right-click › ",{"type":250,"text":621,"bold":21},"Update driver",{"type":250,"text":623},", or uninstall the device and restart.",{"type":351,"children":625},[626,628],{"type":250,"text":627,"bold":21},"Bluetooth headsets:",{"type":250,"text":629}," Disconnect and pair again; pay attention to the profile with microphone.",{"type":351,"children":631},[632,634,636,641],{"type":250,"text":633,"bold":21},"After a Windows update",{"type":250,"text":635}," or a firmware update of the docking station, such problems occur more often – see ",{"type":587,"url":637,"children":638},"\u002Fen\u002Fblog\u002Fexternal-monitor-no-signal-after-bios-update",[639],{"type":250,"text":640},"External monitor: no signal after BIOS update",{"type":250,"text":379},{"type":257,"level":25,"children":643},[644],{"type":250,"text":645},"Step 7: Reset Teams",{"type":247,"children":647},[648],{"type":250,"text":649,"bold":21},"If only Teams is affected and other apps can use the camera and microphone:",{"type":347,"format":348,"children":651},[652,673],{"type":351,"children":653},[654,656,657,658,659,661,662,664,665,666,667,669,670,672],{"type":250,"text":655,"bold":21},"Windows (new Teams):",{"type":250,"text":609},{"type":250,"text":268,"bold":21},{"type":250,"text":274},{"type":250,"text":660,"bold":21},"Apps",{"type":250,"text":274},{"type":250,"text":663,"bold":21},"Installed apps",{"type":250,"text":274},{"type":250,"text":497,"bold":21},{"type":250,"text":274},{"type":250,"text":668,"bold":21},"Advanced options",{"type":250,"text":274},{"type":250,"text":671,"bold":21},"Reset",{"type":250,"text":379},{"type":351,"children":674},[675,676],{"type":250,"text":480,"bold":21},{"type":250,"text":677}," Quit Teams, then remove the Teams cache in the user Library folder, or reinstall Teams.",{"type":247,"children":679},[680],{"type":250,"text":681},"Chats, channels and files are kept – they are stored in the cloud.",{"type":257,"level":25,"children":683},[684],{"type":250,"text":685},"When IT needs to step in",{"type":347,"format":348,"children":687},[688,694,706,712],{"type":351,"children":689},[690,692],{"type":250,"text":691,"bold":21},"Privacy settings locked",{"type":250,"text":693}," – via Intune or Group Policy.",{"type":351,"children":695},[696,698,700,705],{"type":250,"text":697,"bold":21},"Driver cannot be installed",{"type":250,"text":699}," – without admin rights. 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