[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"strapi-site-settings-en":3,"strapi-blog-cta-en":19,"strapi-navigation-en":38,"blog-categories-en":125,"strapi-footer-en":153,"blog-post-program-not-responding-en":240,"blog-slugs-en":852,"blog-posts-en-p1-catbest-practices-featany":886,"blog-posts-en-p1-catall-featany":1036},{"id":4,"documentId":5,"siteName":6,"siteUrl":7,"gtmContainerId":8,"cookiebotId":9,"headCode":10,"bodyCode":10,"createdAt":11,"updatedAt":12,"publishedAt":13,"locale":14,"usercentricsSettingsId":10,"defaultSeo":15},4,"sofa2wq9l8wqy8uu77qqwzja","supersupport.ai","https:\u002F\u002Fsupersupport.ai","GTM-MNFCXS3D","4f536ebc-68b2-49bb-a74c-369c639ebd34",null,"2026-05-26T13:02:39.777Z","2026-05-26T15:39:12.474Z","2026-05-26T15:39:12.468Z","en",{"id":16,"metaTitle":17,"metaDescription":18,"ogTitle":10,"ogDescription":10,"canonicalUrl":10,"noIndex":10,"ogImage":10},67,"AI IT support for companies | supersupport.ai","Automate your IT support with AI. supersupport.ai resolves tickets, answers requests and relieves your team. GDPR-compliant, made in Austria.",{"id":4,"documentId":20,"enabled":21,"style":22,"placementMode":23,"interval":24,"maxInsertions":25,"eyebrow":26,"heading":27,"text":28,"buttonLabel":29,"buttonUrl":30,"createdAt":31,"updatedAt":32,"publishedAt":33,"locale":14,"backgroundImage":34},"jnsq15shu38sky79ffqd6ah2",true,"prominent","middle-and-end",6,2,"Beta","IT support that fixes itself.","supersupport.ai handles your 1st-level support fully automatically. Secure your spot on the waitlist now.","Join the Waitlist","\u002Fwaitlist","2026-06-02T14:51:33.408Z","2026-06-05T09:06:14.718Z","2026-06-05T09:06:14.714Z",{"id":35,"documentId":36,"url":37,"alternativeText":10},94,"n4krs61vqdm4jycjzv30wx92","\u002Fuploads\u002Fsupersupport_CTA_Blog_Inject_7b87ceb8cc.jpg",{"id":39,"documentId":40,"topBarText":41,"topBarEmoji":10,"createdAt":42,"updatedAt":43,"publishedAt":44,"locale":14,"primaryCta":45,"logo":10,"items":49},17,"oc42sx7kusz43uz8deik809v","Built by IT engineers, made for IT teams.","2026-05-26T13:02:39.623Z","2026-10-06T18:18:07.089Z","2026-10-06T18:18:07.111Z",{"id":46,"label":47,"url":30,"isExternal":48,"openInNewTab":48},457,"Try it now",false,[50,55,71,93,120],{"id":51,"label":52,"url":53,"isExternal":48,"openInNewTab":48,"highlighted":48,"children":54},86,"Features","\u002F#features",[],{"id":56,"label":57,"url":58,"isExternal":48,"openInNewTab":48,"highlighted":48,"children":59},88,"Solutions","\u002Ffor-msps",[60,65],{"id":61,"label":62,"url":58,"description":63,"icon":64,"columnHeading":10,"isExternal":48},75,"For MSPs","Automate multi-tenant support, more tickets per technician.","Building2",{"id":66,"label":67,"url":68,"description":69,"icon":70,"columnHeading":10,"isExternal":48},76,"For IT teams","\u002Ffor-it-teams","Take 1st level off your team so they stay on projects.","Users",{"id":72,"label":73,"url":74,"isExternal":48,"openInNewTab":48,"highlighted":48,"children":75},89,"Resources","\u002Fblog",[76,81,87],{"id":77,"label":78,"url":74,"description":79,"icon":80,"columnHeading":10,"isExternal":48},77,"Blog","Posts on AI in IT support, automation and operations.","BookOpen",{"id":82,"label":83,"url":84,"description":85,"icon":86,"columnHeading":10,"isExternal":21},78,"Docs","https:\u002F\u002Fdocs.supersupport.ai","Setup, integrations and what the agent can do.","FileText",{"id":88,"label":89,"url":90,"description":91,"icon":92,"columnHeading":10,"isExternal":48},79,"FAQ","\u002F#faq","The questions we get asked most often.","CircleHelp",{"id":94,"label":95,"url":96,"isExternal":48,"openInNewTab":48,"highlighted":48,"children":97},90,"Company","\u002Fabout",[98,102,108,114],{"id":99,"label":100,"url":96,"description":101,"icon":70,"columnHeading":10,"isExternal":48},81,"About us","Two brothers, an MSP since 2014 — and why SuperSupport exists.",{"id":103,"label":104,"url":105,"description":106,"icon":107,"columnHeading":10,"isExternal":48},82,"Our mission","\u002Four-mission","We are not replacing people. We are giving them their time back.","Compass",{"id":109,"label":110,"url":111,"description":112,"icon":113,"columnHeading":10,"isExternal":48},83,"Partner Program","\u002Fpartner-program","Offer supersupport.ai under your own brand.","Handshake",{"id":115,"label":116,"url":117,"description":118,"icon":119,"columnHeading":10,"isExternal":48},84,"Press","\u002Fpress","Press contact, facts and imagery.","Newspaper",{"id":121,"label":122,"url":123,"isExternal":48,"openInNewTab":48,"highlighted":48,"children":124},87,"Waitlist","\u002F#waitlist",[],[126,136,145],{"id":25,"documentId":127,"name":128,"slug":129,"description":130,"sortOrder":131,"seo":10,"localizations":132},"xhz3uv2vk92w8d2u0c6qkthi","Best Practices","best-practices","Practical guides for IT teams: which tier-1 tickets can be automated, how clean escalation works and where automation projects usually fail.",0,[133],{"id":134,"documentId":127,"locale":135,"slug":129},1,"de",{"id":24,"documentId":137,"name":138,"slug":139,"description":140,"sortOrder":131,"seo":10,"localizations":141},"daeexfxy2hlc2jz184jt5f1h","Insights & Trends","insights-and-trends","Numbers and analysis on IT support: what a ticket really costs, how level-1 work is changing and what AI in the helpdesk delivers today.",[142],{"id":143,"documentId":137,"locale":135,"slug":144},5,"insights-und-trends",{"id":146,"documentId":147,"name":148,"slug":149,"description":150,"sortOrder":131,"seo":10,"localizations":151},3,"tqo7twk191qknrs7tt4z4r9h","Product Updates","product-updates","What is new in supersupport.ai: agent, dashboard, integrations and security features, straight from the closed beta.",[152],{"id":4,"documentId":147,"locale":135,"slug":149},{"id":154,"documentId":155,"tagline":156,"productLinksHeading":157,"legalLinksHeading":158,"copyright":159,"madeInLabel":160,"companyLabel":161,"companyUrl":162,"createdAt":163,"updatedAt":164,"publishedAt":165,"locale":14,"links":166,"legalLinks":181,"socialLinks":190,"linkGroups":208},15,"twj232a901rjcvfab69lel64","AI-powered IT support: automated, secure, fast.","Product","Legal","© {year} supersupport.ai · All rights reserved","🇦🇹 Engineered in Austria","A product of","https:\u002F\u002Fhazelmountain.at","2026-05-26T13:02:39.702Z","2026-10-06T18:18:07.381Z","2026-10-06T18:18:07.409Z",[167,169,171,173,175,177,179],{"id":168,"label":67,"url":68,"isExternal":48,"openInNewTab":48},542,{"id":170,"label":62,"url":58,"isExternal":48,"openInNewTab":48},543,{"id":172,"label":52,"url":53,"isExternal":48,"openInNewTab":48},544,{"id":174,"label":100,"url":96,"isExternal":48,"openInNewTab":48},545,{"id":176,"label":78,"url":74,"isExternal":48,"openInNewTab":48},546,{"id":178,"label":122,"url":30,"isExternal":48,"openInNewTab":48},547,{"id":180,"label":89,"url":90,"isExternal":48,"openInNewTab":48},548,[182,186],{"id":183,"label":184,"url":185,"isExternal":48,"openInNewTab":48},549,"Impressum","\u002Fimpressum",{"id":187,"label":188,"url":189,"isExternal":48,"openInNewTab":48},550,"Datenschutz","\u002Fdatenschutz",[191,195,198,201,204],{"id":99,"platform":192,"url":193,"color":194},"linkedin","https:\u002F\u002Fwww.linkedin.com\u002Fcompany\u002Fsuppersupport-ai\u002F","muted-foreground",{"id":103,"platform":196,"url":197,"color":194},"instagram","https:\u002F\u002Fwww.instagram.com\u002Fsupersupport.ai\u002F",{"id":109,"platform":199,"url":200,"color":194},"facebook","https:\u002F\u002Fwww.facebook.com\u002Fsupersupportai",{"id":115,"platform":202,"url":203,"color":194},"youtube","https:\u002F\u002Fwww.youtube.com\u002F@supersupport-ai",{"id":205,"platform":206,"url":207,"color":194},85,"tiktok","https:\u002F\u002Fwww.tiktok.com\u002F@supersupport.ai",[209,220,229],{"id":210,"heading":157,"links":211},28,[212,214,216,218],{"id":213,"label":52,"url":53,"isExternal":48,"openInNewTab":48},530,{"id":215,"label":62,"url":58,"isExternal":48,"openInNewTab":48},531,{"id":217,"label":67,"url":68,"isExternal":48,"openInNewTab":48},532,{"id":219,"label":122,"url":30,"isExternal":48,"openInNewTab":48},533,{"id":221,"heading":73,"links":222},29,[223,225,227],{"id":224,"label":78,"url":74,"isExternal":48,"openInNewTab":48},534,{"id":226,"label":83,"url":84,"isExternal":21,"openInNewTab":21},535,{"id":228,"label":89,"url":90,"isExternal":48,"openInNewTab":48},536,{"id":230,"heading":95,"links":231},30,[232,234,236,238],{"id":233,"label":100,"url":96,"isExternal":48,"openInNewTab":48},538,{"id":235,"label":104,"url":105,"isExternal":48,"openInNewTab":48},539,{"id":237,"label":110,"url":111,"isExternal":48,"openInNewTab":48},540,{"id":239,"label":116,"url":117,"isExternal":48,"openInNewTab":48},541,{"id":241,"documentId":242,"title":243,"slug":244,"excerpt":245,"content":246,"publishedDate":774,"readingTime":143,"featured":48,"aiDisclosure":21,"createdAt":775,"updatedAt":776,"publishedAt":777,"locale":14,"coverImage":778,"category":813,"tags":814,"localizations":815,"author":819,"seo":845},1121,"r3n7qgbkqplkn9z7xwybk0vc","Program Not Responding: How to Close It Properly","program-not-responding","“Not responding” and nothing works? Here's how to close frozen programs cleanly on Windows – even if the process has another name or runs several times.",[247,253,257,273,278,284,290,342,346,352,364,368,376,380,385,408,412,416,433,437,470,474,478,482,486,490,496,500,537,541,583,587,591,611,615,669,710,714,731,735,739,743,747,751,755,759,763,767,770],{"type":248,"children":249},"paragraph",[250],{"type":251,"text":252,"bold":21},"text","“Not responding” doesn't mean the program is dead. Usually it is just waiting for something that never arrives.",{"type":248,"children":254},[255],{"type":251,"text":256},"“An app isn't responding.” The window is gray, the title bar says “Not Responding”, clicks go nowhere. The close button only brings up the question of whether you want to wait or close the program – and afterward often nothing happens again.",{"type":248,"children":258},[259,261,263,265,267,269,271],{"type":251,"text":260},"Two cases from support show the typical variants: a ",{"type":251,"text":262,"bold":21},"softphone app",{"type":251,"text":264}," was running with ",{"type":251,"text":266,"bold":21},"nine processes",{"type":251,"text":268}," at once and froze – it could be closed cleanly and then restarted. A ",{"type":251,"text":270,"bold":21},"cloud sync client",{"type":251,"text":272},", on the other hand, was stuck at extreme processor load and could neither be restarted nor found under its name – in the end only restarting the computer helped. Here is how to proceed so that you avoid the second case as far as possible.",{"type":274,"level":25,"children":275},"heading",[276],{"type":251,"text":277},"What does “Not Responding” mean?",{"type":248,"children":279},[280,282],{"type":251,"text":281,"bold":21},"Windows reports “Not Responding” when a program has not responded to input for a few seconds.",{"type":251,"text":283}," That doesn't necessarily mean it has crashed. Often it is working in the background – saving a large file, syncing, waiting for the network.",{"type":248,"children":285},[286,288],{"type":251,"text":287,"bold":21},"First rule: wait 30 to 60 seconds",{"type":251,"text":289}," before you intervene forcefully. Especially with Office programs, sync clients and programs that access network drives, the freeze often resolves itself – and without data loss.",{"type":291,"image":292,"children":339},"image",{"id":293,"documentId":294,"name":295,"alternativeText":296,"caption":10,"width":297,"height":298,"formats":299,"hash":334,"ext":303,"mime":304,"size":335,"url":336,"previewUrl":10,"provider":337,"createdAt":338,"updatedAt":338},3232,"ntflwh4conrwv3aoe4u5ebqt","programm-reagiert-nicht-checklist-en.webp","Program Not Responding: How to Close It Properly – what this article covers",1200,813,{"thumbnail":300,"large":310,"small":318,"medium":326},{"name":301,"hash":302,"ext":303,"mime":304,"path":10,"width":305,"height":306,"size":307,"sizeInBytes":308,"url":309},"thumbnail_programm-reagiert-nicht-checklist-en.webp","thumbnail_programm_reagiert_nicht_checklist_en_b91d300259",".webp","image\u002Fwebp",230,156,2.57,2570,"\u002Fuploads\u002Fthumbnail_programm_reagiert_nicht_checklist_en_b91d300259.webp",{"name":311,"hash":312,"ext":303,"mime":304,"path":10,"width":313,"height":314,"size":315,"sizeInBytes":316,"url":317},"large_programm-reagiert-nicht-checklist-en.webp","large_programm_reagiert_nicht_checklist_en_b91d300259",1000,678,22.24,22242,"\u002Fuploads\u002Flarge_programm_reagiert_nicht_checklist_en_b91d300259.webp",{"name":319,"hash":320,"ext":303,"mime":304,"path":10,"width":321,"height":322,"size":323,"sizeInBytes":324,"url":325},"small_programm-reagiert-nicht-checklist-en.webp","small_programm_reagiert_nicht_checklist_en_b91d300259",500,339,8.67,8672,"\u002Fuploads\u002Fsmall_programm_reagiert_nicht_checklist_en_b91d300259.webp",{"name":327,"hash":328,"ext":303,"mime":304,"path":10,"width":329,"height":330,"size":331,"sizeInBytes":332,"url":333},"medium_programm-reagiert-nicht-checklist-en.webp","medium_programm_reagiert_nicht_checklist_en_b91d300259",750,508,15.25,15250,"\u002Fuploads\u002Fmedium_programm_reagiert_nicht_checklist_en_b91d300259.webp","programm_reagiert_nicht_checklist_en_b91d300259",29.36,"\u002Fuploads\u002Fprogramm_reagiert_nicht_checklist_en_b91d300259.webp","local","2026-10-11T06:49:07.419Z",[340],{"type":251,"text":341},"",{"type":274,"level":25,"children":343},[344],{"type":251,"text":345},"Step 1: End the program in Task Manager",{"type":248,"children":347},[348,350],{"type":251,"text":349,"bold":21},"Open Task Manager with Ctrl+Shift+Esc, select the program under “Processes” and choose “End task”.",{"type":251,"text":351}," Windows first tries to close the program in an orderly way.",{"type":248,"children":353},[354,356,358,360,362],{"type":251,"text":355},"If that doesn't work, go to the ",{"type":251,"text":357,"bold":21},"Details",{"type":251,"text":359}," tab. There you see every individual process. Many modern programs – chat and telephony apps, browsers, editors – consist of ",{"type":251,"text":361,"bold":21},"several processes with the same name",{"type":251,"text":363},". In the real-world case of the softphone app, there were nine. If only one is ended, the others stay stuck.",{"type":274,"level":25,"children":365},[366],{"type":251,"text":367},"Step 2: End all processes of a program at once",{"type":248,"children":369},[370,372,374],{"type":251,"text":371,"bold":21},"With ",{"type":251,"text":373,"code":21},"taskkill",{"type":251,"text":375,"bold":21}," you end all instances of a program, including child processes, in one step.",{"type":248,"children":377},[378],{"type":251,"text":379},"In the Command Prompt:",{"type":381,"children":382},"code",[383],{"type":251,"text":384},"taskkill \u002Ff \u002Fim Programm.exe \u002Ft",{"type":386,"format":387,"children":388},"list","unordered",[389,396,402],{"type":390,"children":391},"list-item",[392,394],{"type":251,"text":393,"code":21},"\u002Ff",{"type":251,"text":395}," forces the termination,",{"type":390,"children":397},[398,400],{"type":251,"text":399,"code":21},"\u002Fim",{"type":251,"text":401}," specifies the name of the executable,",{"type":390,"children":403},[404,406],{"type":251,"text":405,"code":21},"\u002Ft",{"type":251,"text":407}," also ends all child processes.",{"type":248,"children":409},[410],{"type":251,"text":411},"Caution: unsaved work in this program is lost.",{"type":274,"level":25,"children":413},[414],{"type":251,"text":415},"Step 3: What if the process has a different name than the program?",{"type":248,"children":417},[418,420,422,423,425,427,429,431],{"type":251,"text":419,"bold":21},"The name in Task Manager is not always the name of the file.",{"type":251,"text":421}," In the real-world case, the sync client was still running according to the scan, but ",{"type":251,"text":373,"code":21},{"type":251,"text":424}," found nothing under the obvious name. Programs often use helper processes with their own names, such as ",{"type":251,"text":426,"code":21},"…Updater.exe",{"type":251,"text":428},", ",{"type":251,"text":430,"code":21},"…Helper.exe",{"type":251,"text":432}," or generic names.",{"type":248,"children":434},[435],{"type":251,"text":436},"Here is how to find the right process:",{"type":386,"format":387,"children":438},[439,458],{"type":390,"children":440},[441,443,444,446,448,450,452,454,456],{"type":251,"text":442},"Task Manager › ",{"type":251,"text":357,"bold":21},{"type":251,"text":445}," › right-click the column header › ",{"type":251,"text":447,"bold":21},"Select columns",{"type":251,"text":449}," › show ",{"type":251,"text":451,"bold":21},"Description",{"type":251,"text":453}," and ",{"type":251,"text":455,"bold":21},"Command line",{"type":251,"text":457},". They show the vendor name and the path.",{"type":390,"children":459},[460,462,464,466,468],{"type":251,"text":461},"In Task Manager under ",{"type":251,"text":463,"bold":21},"Processes",{"type":251,"text":465},", expand the program, right-click › ",{"type":251,"text":467,"bold":21},"Go to details",{"type":251,"text":469}," – it highlights the right process directly.",{"type":248,"children":471},[472],{"type":251,"text":473},"With PowerShell, searching for part of the name or path:",{"type":381,"children":475},[476],{"type":251,"text":477},"Get-Process | Where-Object { $_.Path -match 'Hersteller|Programm' -or $_.MainWindowTitle -match 'Programm' } |\n  Select-Object Id, ProcessName, Path, CPU",{"type":248,"children":479},[480],{"type":251,"text":481},"Then end it by ID:",{"type":381,"children":483},[484],{"type":251,"text":485},"Stop-Process -Id 1234 -Force",{"type":274,"level":25,"children":487},[488],{"type":251,"text":489},"Step 4: If it won't restart",{"type":248,"children":491},[492,494],{"type":251,"text":493,"bold":21},"If a program no longer starts after being ended, leftovers in the background are usually blocking it.",{"type":251,"text":495}," Typical with sync clients: a background service holds a lock on its database, and the new start aborts.",{"type":248,"children":497},[498],{"type":251,"text":499},"In this order:",{"type":386,"format":501,"children":502},"ordered",[503,509,517,523],{"type":390,"children":504},[505,506,507],{"type":251,"text":461},{"type":251,"text":357,"bold":21},{"type":251,"text":508},", look for all processes of the vendor and end them.",{"type":390,"children":510},[511,513,515],{"type":251,"text":512},"Under ",{"type":251,"text":514,"bold":21},"Services",{"type":251,"text":516},", check whether the program has its own service, and restart it.",{"type":390,"children":518},[519,521],{"type":251,"text":520,"bold":21},"Sign out and sign back in",{"type":251,"text":522}," – ends all processes of the session.",{"type":390,"children":524},[525,527,529,535],{"type":251,"text":526,"bold":21},"Restart",{"type":251,"text":528}," – not “Shut down”. With Fast Startup enabled, only a restart resets everything (background in ",{"type":530,"url":531,"children":532},"link","\u002Fen\u002Fblog\u002Fhigh-cpu-and-ram-usage",[533],{"type":251,"text":534},"High CPU and RAM usage",{"type":251,"text":536},").",{"type":248,"children":538},[539],{"type":251,"text":540},"In the real-world case of the sync client, that was exactly the recommended path: after two failed start attempts, restarting the device remained the cleanest solution.",{"type":291,"image":542,"children":581},{"id":543,"documentId":544,"name":545,"alternativeText":546,"caption":10,"width":297,"height":547,"formats":548,"hash":577,"ext":303,"mime":304,"size":578,"url":579,"previewUrl":10,"provider":337,"createdAt":580,"updatedAt":580},3234,"doph9qov6bnq4tw177gabble","programm-reagiert-nicht-steps-en.webp","Program Not Responding: How to Close It Properly – step by step",642,{"thumbnail":549,"small":557,"medium":564,"large":571},{"name":550,"hash":551,"ext":303,"mime":304,"path":10,"width":552,"height":553,"size":554,"sizeInBytes":555,"url":556},"thumbnail_programm-reagiert-nicht-steps-en.webp","thumbnail_programm_reagiert_nicht_steps_en_7c1dae1fe8",245,131,2.62,2624,"\u002Fuploads\u002Fthumbnail_programm_reagiert_nicht_steps_en_7c1dae1fe8.webp",{"name":558,"hash":559,"ext":303,"mime":304,"path":10,"width":321,"height":560,"size":561,"sizeInBytes":562,"url":563},"small_programm-reagiert-nicht-steps-en.webp","small_programm_reagiert_nicht_steps_en_7c1dae1fe8",268,7.67,7674,"\u002Fuploads\u002Fsmall_programm_reagiert_nicht_steps_en_7c1dae1fe8.webp",{"name":565,"hash":566,"ext":303,"mime":304,"path":10,"width":329,"height":567,"size":568,"sizeInBytes":569,"url":570},"medium_programm-reagiert-nicht-steps-en.webp","medium_programm_reagiert_nicht_steps_en_7c1dae1fe8",401,13.57,13570,"\u002Fuploads\u002Fmedium_programm_reagiert_nicht_steps_en_7c1dae1fe8.webp",{"name":572,"hash":573,"ext":303,"mime":304,"path":10,"width":313,"height":226,"size":574,"sizeInBytes":575,"url":576},"large_programm-reagiert-nicht-steps-en.webp","large_programm_reagiert_nicht_steps_en_7c1dae1fe8",19.56,19558,"\u002Fuploads\u002Flarge_programm_reagiert_nicht_steps_en_7c1dae1fe8.webp","programm_reagiert_nicht_steps_en_7c1dae1fe8",26.32,"\u002Fuploads\u002Fprogramm_reagiert_nicht_steps_en_7c1dae1fe8.webp","2026-10-11T06:49:07.846Z",[582],{"type":251,"text":341},{"type":274,"level":25,"children":584},[585],{"type":251,"text":586},"Is data lost when I force-close?",{"type":248,"children":588},[589],{"type":251,"text":590,"bold":21},"Unsaved changes yes – saved files no.",{"type":386,"format":387,"children":592},[593,599,605],{"type":390,"children":594},[595,597],{"type":251,"text":596,"bold":21},"Office programs",{"type":251,"text":598}," usually offer the autosaved version at the next start.",{"type":390,"children":600},[601,603],{"type":251,"text":602,"bold":21},"Sync clients",{"type":251,"text":604}," (OneDrive, Nextcloud, Dropbox and the like) usually resume interrupted transfers at the next start. Still, avoid ending them in the middle of a large upload if you can.",{"type":390,"children":606},[607,609],{"type":251,"text":608,"bold":21},"Telephony and chat apps",{"type":251,"text":610}," only lose the current state, not data.",{"type":274,"level":25,"children":612},[613],{"type":251,"text":614},"What do I do if a program keeps freezing?",{"type":386,"format":387,"children":616},[617,623,643,663],{"type":390,"children":618},[619,621],{"type":251,"text":620,"bold":21},"Update:",{"type":251,"text":622}," many freezes are known bugs that an update has fixed.",{"type":390,"children":624},[625,627,629,634,636,638,639,641],{"type":251,"text":626,"bold":21},"Reset the cache or settings:",{"type":251,"text":628}," notes on this – using the Mac as an example – in ",{"type":530,"url":630,"children":631},"\u002Fen\u002Fblog\u002Fmac-app-crashes-on-launch",[632],{"type":251,"text":633},"Mac app crashes on launch",{"type":251,"text":635},"; on Windows the files are usually under ",{"type":251,"text":637,"code":21},"%APPDATA%",{"type":251,"text":453},{"type":251,"text":640,"code":21},"%LOCALAPPDATA%",{"type":251,"text":642},".",{"type":390,"children":644},[645,647,649,651,653,655,657,662],{"type":251,"text":646,"bold":21},"Check the event log:",{"type":251,"text":648}," under ",{"type":251,"text":650,"bold":21},"Windows Logs",{"type":251,"text":652}," › ",{"type":251,"text":654,"bold":21},"Application",{"type":251,"text":656},", Windows reports frozen programs as event 1002 (“Application Hang”). How to read such entries is shown in ",{"type":530,"url":658,"children":659},"\u002Fen\u002Fblog\u002Foutlook-keeps-crashing",[660],{"type":251,"text":661},"Outlook crashes",{"type":251,"text":642},{"type":390,"children":664},[665,667],{"type":251,"text":666,"bold":21},"Antivirus exclusions:",{"type":251,"text":668}," sync clients that monitor large folders sometimes collide with real-time scanning – only adjust after consulting IT.",{"type":291,"image":670,"children":708},{"id":671,"documentId":672,"name":673,"alternativeText":674,"caption":10,"width":297,"height":675,"formats":676,"hash":704,"ext":303,"mime":304,"size":705,"url":706,"previewUrl":10,"provider":337,"createdAt":707,"updatedAt":707},3237,"xgelllogga991ohifrxwi12e","programm-reagiert-nicht-mockup-en.webp","Example view in SuperSupport – Program Not Responding: How to Close It Properly",771,{"thumbnail":677,"medium":684,"small":691,"large":698},{"name":678,"hash":679,"ext":303,"mime":304,"path":10,"width":680,"height":306,"size":681,"sizeInBytes":682,"url":683},"thumbnail_programm-reagiert-nicht-mockup-en.webp","thumbnail_programm_reagiert_nicht_mockup_en_cda1d13442",243,3.59,3586,"\u002Fuploads\u002Fthumbnail_programm_reagiert_nicht_mockup_en_cda1d13442.webp",{"name":685,"hash":686,"ext":303,"mime":304,"path":10,"width":329,"height":687,"size":688,"sizeInBytes":689,"url":690},"medium_programm-reagiert-nicht-mockup-en.webp","medium_programm_reagiert_nicht_mockup_en_cda1d13442",482,20.03,20034,"\u002Fuploads\u002Fmedium_programm_reagiert_nicht_mockup_en_cda1d13442.webp",{"name":692,"hash":693,"ext":303,"mime":304,"path":10,"width":321,"height":694,"size":695,"sizeInBytes":696,"url":697},"small_programm-reagiert-nicht-mockup-en.webp","small_programm_reagiert_nicht_mockup_en_cda1d13442",321,11.57,11574,"\u002Fuploads\u002Fsmall_programm_reagiert_nicht_mockup_en_cda1d13442.webp",{"name":699,"hash":700,"ext":303,"mime":304,"path":10,"width":313,"height":547,"size":701,"sizeInBytes":702,"url":703},"large_programm-reagiert-nicht-mockup-en.webp","large_programm_reagiert_nicht_mockup_en_cda1d13442",29.71,29712,"\u002Fuploads\u002Flarge_programm_reagiert_nicht_mockup_en_cda1d13442.webp","programm_reagiert_nicht_mockup_en_cda1d13442",41.07,"\u002Fuploads\u002Fprogramm_reagiert_nicht_mockup_en_cda1d13442.webp","2026-10-11T06:49:08.305Z",[709],{"type":251,"text":341},{"type":274,"level":25,"children":711},[712],{"type":251,"text":713},"How does SuperSupport help when a program is not responding?",{"type":248,"children":715},[716,718,723,724,729],{"type":251,"text":717},"In both cases, the SuperSupport agent first checked which processes of the program were running. After approval, it closed the softphone app in an orderly way and confirmed that all nine processes had ended. With the sync client, it tried a restart, searched for the process and – when the program could no longer be started – offered restarting the device as an option instead of blindly ending more processes. What this looks like for ",{"type":530,"url":719,"children":720},"\u002Fen\u002Ffor-it-teams",[721],{"type":251,"text":722},"internal IT teams",{"type":251,"text":453},{"type":530,"url":725,"children":726},"\u002Fen\u002Ffor-msps",[727],{"type":251,"text":728},"MSPs",{"type":251,"text":730}," is described on the respective pages.",{"type":274,"level":25,"children":732},[733],{"type":251,"text":734},"Frequently asked questions",{"type":274,"level":146,"children":736},[737],{"type":251,"text":738},"What does “Not Responding” mean for a program?",{"type":248,"children":740},[741],{"type":251,"text":742},"Windows shows this when a program has not responded to input for a few seconds. Often it is still working in the background – saving or syncing, for example – sometimes it really is stuck.",{"type":274,"level":146,"children":744},[745],{"type":251,"text":746},"How do I close a program that is not responding?",{"type":248,"children":748},[749],{"type":251,"text":750},"Open Task Manager with Ctrl+Shift+Esc, select the program and choose “End task”. If that doesn't help, end all related processes under “Details” or use taskkill \u002Ff \u002Fim Program.exe \u002Ft in the Command Prompt.",{"type":274,"level":146,"children":752},[753],{"type":251,"text":754},"Why can't I find the process under the app's name?",{"type":248,"children":756},[757],{"type":251,"text":758},"The process name often differs from the display name. Under “Details” in Task Manager, the “Description” column helps; in PowerShell, the window title or the path of the executable.",{"type":274,"level":146,"children":760},[761],{"type":251,"text":762},"Do I lose data if I force-close a program?",{"type":248,"children":764},[765],{"type":251,"text":766},"Unsaved changes in the program are lost. With sync clients, a transfer that is currently running can be interrupted – it usually resumes at the next start.",{"type":274,"level":146,"children":768},[769],{"type":251,"text":614},{"type":248,"children":771},[772],{"type":251,"text":773},"Update the program, reset its cache or settings, restart the PC instead of just shutting it down, and check whether another program – an antivirus scanner, for example – is slowing it down.","2026-10-23T05:00:01.681Z","2026-10-11T06:49:08.609Z","2026-10-23T05:00:01.724Z","2026-10-23T05:00:01.731Z",{"id":779,"documentId":780,"url":781,"alternativeText":782,"width":297,"height":783,"formats":784},3213,"d1m046f5spoisnukof8zm5as","\u002Fuploads\u002Fprogramm_reagiert_nicht_cover_a18077d4b7.webp","Programm reagiert nicht: So beendest du es richtig",675,{"thumbnail":785,"small":792,"large":799,"medium":806},{"name":786,"hash":787,"ext":303,"mime":304,"path":10,"width":552,"height":788,"size":789,"sizeInBytes":790,"url":791},"thumbnail_programm-reagiert-nicht-cover.webp","thumbnail_programm_reagiert_nicht_cover_a18077d4b7",138,1.76,1762,"\u002Fuploads\u002Fthumbnail_programm_reagiert_nicht_cover_a18077d4b7.webp",{"name":793,"hash":794,"ext":303,"mime":304,"path":10,"width":321,"height":795,"size":796,"sizeInBytes":797,"url":798},"small_programm-reagiert-nicht-cover.webp","small_programm_reagiert_nicht_cover_a18077d4b7",281,4.76,4762,"\u002Fuploads\u002Fsmall_programm_reagiert_nicht_cover_a18077d4b7.webp",{"name":800,"hash":801,"ext":303,"mime":304,"path":10,"width":313,"height":802,"size":803,"sizeInBytes":804,"url":805},"large_programm-reagiert-nicht-cover.webp","large_programm_reagiert_nicht_cover_a18077d4b7",562,11.3,11298,"\u002Fuploads\u002Flarge_programm_reagiert_nicht_cover_a18077d4b7.webp",{"name":807,"hash":808,"ext":303,"mime":304,"path":10,"width":329,"height":809,"size":810,"sizeInBytes":811,"url":812},"medium_programm-reagiert-nicht-cover.webp","medium_programm_reagiert_nicht_cover_a18077d4b7",422,8.14,8138,"\u002Fuploads\u002Fmedium_programm_reagiert_nicht_cover_a18077d4b7.webp",{"id":25,"documentId":127,"name":128,"slug":129},[],[816],{"id":817,"documentId":242,"locale":135,"slug":818},1120,"programm-reagiert-nicht",{"id":820,"documentId":821,"name":822,"slug":823,"role":824,"bio":825,"linkedinUrl":826,"avatar":827},10,"gafgpy5vyz0n7r7qk64omb84","Nico Haslberger","nico-haslberger","CEO & Co-Founder","Nico Haslberger is Co-Founder & CEO of SuperSupport.ai. With years of experience as an IT technician, he knows the problems in IT support first-hand: from overloaded help desks to recurring tickets that slow teams down. That knowledge is built into every feature of the platform today. He makes sure SuperSupport.ai solves exactly the problems he experienced himself for years.","https:\u002F\u002Fwww.linkedin.com\u002Fin\u002Fnico-haslberger\u002F",{"id":25,"documentId":828,"url":829,"alternativeText":10,"formats":830},"neexw5t2sc6qnh23vm222eos","\u002Fuploads\u002F1764073025915_009fd06518.png",{"thumbnail":831,"small":839},{"name":832,"hash":833,"ext":834,"mime":835,"path":10,"width":306,"height":306,"size":836,"sizeInBytes":837,"url":838},"thumbnail_1764073025915.png","thumbnail_1764073025915_009fd06518",".png","image\u002Fpng",51.27,51268,"\u002Fuploads\u002Fthumbnail_1764073025915_009fd06518.png",{"name":840,"hash":841,"ext":834,"mime":835,"path":10,"width":321,"height":321,"size":842,"sizeInBytes":843,"url":844},"small_1764073025915.png","small_1764073025915_009fd06518",381.57,381568,"\u002Fuploads\u002Fsmall_1764073025915_009fd06518.png",{"id":846,"metaTitle":243,"metaDescription":245,"ogTitle":243,"ogDescription":245,"canonicalUrl":10,"noIndex":48,"ogImage":847},1565,{"id":848,"documentId":849,"url":850,"alternativeText":243,"width":297,"height":851},3229,"aun8mz3rco6wxajdwpy7ft9f","\u002Fuploads\u002Fprogramm_reagiert_nicht_og_en_c34c32883c.webp",630,[853,854,855,856,857,858,859,860,861,862,863,864,865,866,867,868,869,870,871,872,873,874,875,876,877,878,879,880,881,882,883,884,885,244],"5-it-tickets-resolved-in-60-seconds","why-we-founded-supersupport-ai","7-signs-it-support-overwhelmed","welcome-to-the-future-of-it-support","1st-level-ai-support","freshservice-alternative","internet-connection-unstable-windows","ai-password-reset-active-directory","ninjaone-alternative","check-if-all-updates-are-installed","ai-user-management-microsoft-365","atera-alternative","network-drive-disconnected","ai-screen-control-remote-support","topdesk-alternative","onedrive-not-syncing","ai-firewall-configuration","matrix42-alternative","runbook-it-support-line-of-business-software","ai-helpdesk-server-restart","intune-alternative","hard-drive-full-what-to-delete","ai-software-deployment","moveworks-alternative","install-program-without-admin-rights","halo-itsm-alternative","microsoft-phishing-email","docking-station-not-working","printer-offline-windows","high-cpu-and-ram-usage","vpn-authentication-failed","printer-not-printing-print-spooler","outlook-keeps-crashing",{"data":887,"meta":1033},[888,902,945,989],{"publishedDate":774,"publishedAt":777,"id":241,"documentId":242,"title":243,"slug":244,"excerpt":245,"readingTime":143,"featured":48,"coverImage":889,"category":895,"tags":896,"author":897},{"id":779,"documentId":780,"url":781,"alternativeText":782,"width":297,"height":783,"formats":890},{"thumbnail":891,"small":892,"large":893,"medium":894},{"name":786,"hash":787,"ext":303,"mime":304,"path":10,"width":552,"height":788,"size":789,"sizeInBytes":790,"url":791},{"name":793,"hash":794,"ext":303,"mime":304,"path":10,"width":321,"height":795,"size":796,"sizeInBytes":797,"url":798},{"name":800,"hash":801,"ext":303,"mime":304,"path":10,"width":313,"height":802,"size":803,"sizeInBytes":804,"url":805},{"name":807,"hash":808,"ext":303,"mime":304,"path":10,"width":329,"height":809,"size":810,"sizeInBytes":811,"url":812},{"id":25,"documentId":127,"name":128,"slug":129},[],{"id":820,"documentId":821,"name":822,"slug":823,"avatar":898},{"id":25,"documentId":828,"url":829,"alternativeText":10,"formats":899},{"thumbnail":900,"small":901},{"name":832,"hash":833,"ext":834,"mime":835,"path":10,"width":306,"height":306,"size":836,"sizeInBytes":837,"url":838},{"name":840,"hash":841,"ext":834,"mime":835,"path":10,"width":321,"height":321,"size":842,"sizeInBytes":843,"url":844},{"publishedDate":903,"publishedAt":904,"id":905,"documentId":906,"title":907,"slug":885,"excerpt":908,"readingTime":24,"featured":48,"coverImage":909,"category":938,"tags":939,"author":940},"2026-10-23T05:00:01.575Z","2026-10-23T05:00:01.643Z",1119,"pvgww1wr287nme4ejfzsulxf","Outlook Keeps Crashing: Find the Cause and Fix It for Good","Outlook keeps crashing, but the event log shows nothing? Here's how to find the trigger – from add-ins and the cache to a corrupted profile.",{"id":910,"documentId":911,"url":912,"alternativeText":913,"width":297,"height":783,"formats":914},2960,"w9pkk2tuas6grgxf9qp3fpr6","\u002Fuploads\u002Foutlook_stuerzt_ab_cover_56c11b519d.webp","Outlook stürzt ab: Ursachen finden und dauerhaft beheben",{"thumbnail":915,"large":921,"medium":926,"small":932},{"name":916,"hash":917,"ext":303,"mime":304,"path":10,"width":552,"height":788,"size":918,"sizeInBytes":919,"url":920},"thumbnail_outlook-stuerzt-ab-cover.webp","thumbnail_outlook_stuerzt_ab_cover_56c11b519d",1.75,1748,"\u002Fuploads\u002Fthumbnail_outlook_stuerzt_ab_cover_56c11b519d.webp",{"name":922,"hash":923,"ext":303,"mime":304,"path":10,"width":313,"height":802,"size":803,"sizeInBytes":924,"url":925},"large_outlook-stuerzt-ab-cover.webp","large_outlook_stuerzt_ab_cover_56c11b519d",11304,"\u002Fuploads\u002Flarge_outlook_stuerzt_ab_cover_56c11b519d.webp",{"name":927,"hash":928,"ext":303,"mime":304,"path":10,"width":329,"height":809,"size":929,"sizeInBytes":930,"url":931},"medium_outlook-stuerzt-ab-cover.webp","medium_outlook_stuerzt_ab_cover_56c11b519d",8.13,8128,"\u002Fuploads\u002Fmedium_outlook_stuerzt_ab_cover_56c11b519d.webp",{"name":933,"hash":934,"ext":303,"mime":304,"path":10,"width":321,"height":795,"size":935,"sizeInBytes":936,"url":937},"small_outlook-stuerzt-ab-cover.webp","small_outlook_stuerzt_ab_cover_56c11b519d",4.67,4674,"\u002Fuploads\u002Fsmall_outlook_stuerzt_ab_cover_56c11b519d.webp",{"id":25,"documentId":127,"name":128,"slug":129},[],{"id":820,"documentId":821,"name":822,"slug":823,"avatar":941},{"id":25,"documentId":828,"url":829,"alternativeText":10,"formats":942},{"thumbnail":943,"small":944},{"name":832,"hash":833,"ext":834,"mime":835,"path":10,"width":306,"height":306,"size":836,"sizeInBytes":837,"url":838},{"name":840,"hash":841,"ext":834,"mime":835,"path":10,"width":321,"height":321,"size":842,"sizeInBytes":843,"url":844},{"publishedDate":946,"publishedAt":947,"id":948,"documentId":949,"title":950,"slug":884,"excerpt":951,"readingTime":143,"featured":48,"coverImage":952,"category":982,"tags":983,"author":984},"2026-10-23T05:00:01.422Z","2026-10-23T05:00:01.517Z",1117,"sj13e61hf1sdx1uiri9ponpu","Printer Not Printing: Fix the Print Spooler","No printers visible anymore or jobs stuck? Often the Windows Print Spooler is stopped or disabled. Here is how to check and repair it.",{"id":953,"documentId":954,"url":955,"alternativeText":956,"width":297,"height":783,"formats":957},822,"a446stewrvs517vgb6agjvz8","\u002Fuploads\u002Fdrucker_druckt_nicht_druckwarteschlange_cover_22ffe616dd.webp","Drucker druckt nicht: Druckwarteschlange reparieren",{"thumbnail":958,"medium":964,"small":970,"large":976},{"name":959,"hash":960,"ext":303,"mime":304,"path":10,"width":552,"height":788,"size":961,"sizeInBytes":962,"url":963},"thumbnail_drucker-druckt-nicht-druckwarteschlange-cover.webp","thumbnail_drucker_druckt_nicht_druckwarteschlange_cover_22ffe616dd",1.77,1770,"\u002Fuploads\u002Fthumbnail_drucker_druckt_nicht_druckwarteschlange_cover_22ffe616dd.webp",{"name":965,"hash":966,"ext":303,"mime":304,"path":10,"width":329,"height":809,"size":967,"sizeInBytes":968,"url":969},"medium_drucker-druckt-nicht-druckwarteschlange-cover.webp","medium_drucker_druckt_nicht_druckwarteschlange_cover_22ffe616dd",8.09,8088,"\u002Fuploads\u002Fmedium_drucker_druckt_nicht_druckwarteschlange_cover_22ffe616dd.webp",{"name":971,"hash":972,"ext":303,"mime":304,"path":10,"width":321,"height":795,"size":973,"sizeInBytes":974,"url":975},"small_drucker-druckt-nicht-druckwarteschlange-cover.webp","small_drucker_druckt_nicht_druckwarteschlange_cover_22ffe616dd",4.69,4690,"\u002Fuploads\u002Fsmall_drucker_druckt_nicht_druckwarteschlange_cover_22ffe616dd.webp",{"name":977,"hash":978,"ext":303,"mime":304,"path":10,"width":313,"height":802,"size":979,"sizeInBytes":980,"url":981},"large_drucker-druckt-nicht-druckwarteschlange-cover.webp","large_drucker_druckt_nicht_druckwarteschlange_cover_22ffe616dd",11.12,11120,"\u002Fuploads\u002Flarge_drucker_druckt_nicht_druckwarteschlange_cover_22ffe616dd.webp",{"id":25,"documentId":127,"name":128,"slug":129},[],{"id":820,"documentId":821,"name":822,"slug":823,"avatar":985},{"id":25,"documentId":828,"url":829,"alternativeText":10,"formats":986},{"thumbnail":987,"small":988},{"name":832,"hash":833,"ext":834,"mime":835,"path":10,"width":306,"height":306,"size":836,"sizeInBytes":837,"url":838},{"name":840,"hash":841,"ext":834,"mime":835,"path":10,"width":321,"height":321,"size":842,"sizeInBytes":843,"url":844},{"publishedDate":990,"publishedAt":991,"id":992,"documentId":993,"title":994,"slug":883,"excerpt":995,"readingTime":143,"featured":48,"coverImage":996,"category":1026,"tags":1027,"author":1028},"2026-10-22T05:00:01.769Z","2026-10-22T05:00:01.819Z",1115,"l1h8amjhoak4lii797fjjvyz","VPN Authentication Failed With a 2FA Code","VPN will not connect even though the password is right? Usually the password and 2FA code combination is the problem. Common causes and what to check.",{"id":997,"documentId":998,"url":999,"alternativeText":1000,"width":297,"height":783,"formats":1001},4212,"r04jncpw0p0csicn4m817em9","\u002Fuploads\u002Fvpn_authentifizierung_fehlgeschlagen_cover_d71ce976ee.webp","VPN: Authentifizierung fehlgeschlagen – mit 2FA-Code",{"thumbnail":1002,"small":1008,"large":1014,"medium":1020},{"name":1003,"hash":1004,"ext":303,"mime":304,"path":10,"width":552,"height":788,"size":1005,"sizeInBytes":1006,"url":1007},"thumbnail_vpn-authentifizierung-fehlgeschlagen-cover.webp","thumbnail_vpn_authentifizierung_fehlgeschlagen_cover_d71ce976ee",1.78,1776,"\u002Fuploads\u002Fthumbnail_vpn_authentifizierung_fehlgeschlagen_cover_d71ce976ee.webp",{"name":1009,"hash":1010,"ext":303,"mime":304,"path":10,"width":321,"height":795,"size":1011,"sizeInBytes":1012,"url":1013},"small_vpn-authentifizierung-fehlgeschlagen-cover.webp","small_vpn_authentifizierung_fehlgeschlagen_cover_d71ce976ee",4.91,4906,"\u002Fuploads\u002Fsmall_vpn_authentifizierung_fehlgeschlagen_cover_d71ce976ee.webp",{"name":1015,"hash":1016,"ext":303,"mime":304,"path":10,"width":313,"height":802,"size":1017,"sizeInBytes":1018,"url":1019},"large_vpn-authentifizierung-fehlgeschlagen-cover.webp","large_vpn_authentifizierung_fehlgeschlagen_cover_d71ce976ee",11.49,11492,"\u002Fuploads\u002Flarge_vpn_authentifizierung_fehlgeschlagen_cover_d71ce976ee.webp",{"name":1021,"hash":1022,"ext":303,"mime":304,"path":10,"width":329,"height":809,"size":1023,"sizeInBytes":1024,"url":1025},"medium_vpn-authentifizierung-fehlgeschlagen-cover.webp","medium_vpn_authentifizierung_fehlgeschlagen_cover_d71ce976ee",8.33,8330,"\u002Fuploads\u002Fmedium_vpn_authentifizierung_fehlgeschlagen_cover_d71ce976ee.webp",{"id":25,"documentId":127,"name":128,"slug":129},[],{"id":820,"documentId":821,"name":822,"slug":823,"avatar":1029},{"id":25,"documentId":828,"url":829,"alternativeText":10,"formats":1030},{"thumbnail":1031,"small":1032},{"name":832,"hash":833,"ext":834,"mime":835,"path":10,"width":306,"height":306,"size":836,"sizeInBytes":837,"url":838},{"name":840,"hash":841,"ext":834,"mime":835,"path":10,"width":321,"height":321,"size":842,"sizeInBytes":843,"url":844},{"pagination":1034},{"page":134,"pageSize":4,"pageCount":4,"total":1035},16,{"data":1037,"meta":1180},[1038,1052,1066,1080,1094,1136],{"id":241,"documentId":242,"title":243,"slug":244,"excerpt":245,"publishedAt":777,"readingTime":143,"featured":48,"publishedDate":774,"coverImage":1039,"category":1045,"tags":1046,"author":1047},{"id":779,"documentId":780,"url":781,"alternativeText":782,"width":297,"height":783,"formats":1040},{"thumbnail":1041,"small":1042,"large":1043,"medium":1044},{"name":786,"hash":787,"ext":303,"mime":304,"path":10,"width":552,"height":788,"size":789,"sizeInBytes":790,"url":791},{"name":793,"hash":794,"ext":303,"mime":304,"path":10,"width":321,"height":795,"size":796,"sizeInBytes":797,"url":798},{"name":800,"hash":801,"ext":303,"mime":304,"path":10,"width":313,"height":802,"size":803,"sizeInBytes":804,"url":805},{"name":807,"hash":808,"ext":303,"mime":304,"path":10,"width":329,"height":809,"size":810,"sizeInBytes":811,"url":812},{"id":25,"documentId":127,"name":128,"slug":129},[],{"id":820,"documentId":821,"name":822,"slug":823,"avatar":1048},{"id":25,"documentId":828,"url":829,"alternativeText":10,"formats":1049},{"thumbnail":1050,"small":1051},{"name":832,"hash":833,"ext":834,"mime":835,"path":10,"width":306,"height":306,"size":836,"sizeInBytes":837,"url":838},{"name":840,"hash":841,"ext":834,"mime":835,"path":10,"width":321,"height":321,"size":842,"sizeInBytes":843,"url":844},{"id":905,"documentId":906,"title":907,"slug":885,"excerpt":908,"publishedAt":904,"readingTime":24,"featured":48,"publishedDate":903,"coverImage":1053,"category":1059,"tags":1060,"author":1061},{"id":910,"documentId":911,"url":912,"alternativeText":913,"width":297,"height":783,"formats":1054},{"thumbnail":1055,"large":1056,"medium":1057,"small":1058},{"name":916,"hash":917,"ext":303,"mime":304,"path":10,"width":552,"height":788,"size":918,"sizeInBytes":919,"url":920},{"name":922,"hash":923,"ext":303,"mime":304,"path":10,"width":313,"height":802,"size":803,"sizeInBytes":924,"url":925},{"name":927,"hash":928,"ext":303,"mime":304,"path":10,"width":329,"height":809,"size":929,"sizeInBytes":930,"url":931},{"name":933,"hash":934,"ext":303,"mime":304,"path":10,"width":321,"height":795,"size":935,"sizeInBytes":936,"url":937},{"id":25,"documentId":127,"name":128,"slug":129},[],{"id":820,"documentId":821,"name":822,"slug":823,"avatar":1062},{"id":25,"documentId":828,"url":829,"alternativeText":10,"formats":1063},{"thumbnail":1064,"small":1065},{"name":832,"hash":833,"ext":834,"mime":835,"path":10,"width":306,"height":306,"size":836,"sizeInBytes":837,"url":838},{"name":840,"hash":841,"ext":834,"mime":835,"path":10,"width":321,"height":321,"size":842,"sizeInBytes":843,"url":844},{"id":948,"documentId":949,"title":950,"slug":884,"excerpt":951,"publishedAt":947,"readingTime":143,"featured":48,"publishedDate":946,"coverImage":1067,"category":1073,"tags":1074,"author":1075},{"id":953,"documentId":954,"url":955,"alternativeText":956,"width":297,"height":783,"formats":1068},{"thumbnail":1069,"medium":1070,"small":1071,"large":1072},{"name":959,"hash":960,"ext":303,"mime":304,"path":10,"width":552,"height":788,"size":961,"sizeInBytes":962,"url":963},{"name":965,"hash":966,"ext":303,"mime":304,"path":10,"width":329,"height":809,"size":967,"sizeInBytes":968,"url":969},{"name":971,"hash":972,"ext":303,"mime":304,"path":10,"width":321,"height":795,"size":973,"sizeInBytes":974,"url":975},{"name":977,"hash":978,"ext":303,"mime":304,"path":10,"width":313,"height":802,"size":979,"sizeInBytes":980,"url":981},{"id":25,"documentId":127,"name":128,"slug":129},[],{"id":820,"documentId":821,"name":822,"slug":823,"avatar":1076},{"id":25,"documentId":828,"url":829,"alternativeText":10,"formats":1077},{"thumbnail":1078,"small":1079},{"name":832,"hash":833,"ext":834,"mime":835,"path":10,"width":306,"height":306,"size":836,"sizeInBytes":837,"url":838},{"name":840,"hash":841,"ext":834,"mime":835,"path":10,"width":321,"height":321,"size":842,"sizeInBytes":843,"url":844},{"id":992,"documentId":993,"title":994,"slug":883,"excerpt":995,"publishedAt":991,"readingTime":143,"featured":48,"publishedDate":990,"coverImage":1081,"category":1087,"tags":1088,"author":1089},{"id":997,"documentId":998,"url":999,"alternativeText":1000,"width":297,"height":783,"formats":1082},{"thumbnail":1083,"small":1084,"large":1085,"medium":1086},{"name":1003,"hash":1004,"ext":303,"mime":304,"path":10,"width":552,"height":788,"size":1005,"sizeInBytes":1006,"url":1007},{"name":1009,"hash":1010,"ext":303,"mime":304,"path":10,"width":321,"height":795,"size":1011,"sizeInBytes":1012,"url":1013},{"name":1015,"hash":1016,"ext":303,"mime":304,"path":10,"width":313,"height":802,"size":1017,"sizeInBytes":1018,"url":1019},{"name":1021,"hash":1022,"ext":303,"mime":304,"path":10,"width":329,"height":809,"size":1023,"sizeInBytes":1024,"url":1025},{"id":25,"documentId":127,"name":128,"slug":129},[],{"id":820,"documentId":821,"name":822,"slug":823,"avatar":1090},{"id":25,"documentId":828,"url":829,"alternativeText":10,"formats":1091},{"thumbnail":1092,"small":1093},{"name":832,"hash":833,"ext":834,"mime":835,"path":10,"width":306,"height":306,"size":836,"sizeInBytes":837,"url":838},{"name":840,"hash":841,"ext":834,"mime":835,"path":10,"width":321,"height":321,"size":842,"sizeInBytes":843,"url":844},{"id":1095,"documentId":1096,"title":1097,"slug":882,"excerpt":1098,"publishedAt":1099,"readingTime":143,"featured":48,"publishedDate":1100,"coverImage":1101,"category":1129,"tags":1130,"author":1131},1113,"g9kvnidpkmdjhkl44timv58w","High CPU and RAM Usage: Find the Cause in 5 Steps","PC constantly at 80% CPU and RAM with hardly anything open? How to find the culprit, and why Shut down often isn't enough.","2026-10-22T05:00:01.733Z","2026-10-22T05:00:01.670Z",{"id":1102,"documentId":1103,"url":1104,"alternativeText":1105,"width":297,"height":783,"formats":1106},1566,"g4ufa7c81hzhrrykifkag129","\u002Fuploads\u002Fhohe_cpu_und_ram_auslastung_cover_18fc3f4924.webp","Hohe CPU- und RAM-Auslastung: Ursache in 5 Schritten finden",{"thumbnail":1107,"medium":1111,"large":1117,"small":1123},{"name":1108,"hash":1109,"ext":303,"mime":304,"path":10,"width":552,"height":788,"size":918,"sizeInBytes":919,"url":1110},"thumbnail_hohe-cpu-und-ram-auslastung-cover.webp","thumbnail_hohe_cpu_und_ram_auslastung_cover_18fc3f4924","\u002Fuploads\u002Fthumbnail_hohe_cpu_und_ram_auslastung_cover_18fc3f4924.webp",{"name":1112,"hash":1113,"ext":303,"mime":304,"path":10,"width":329,"height":809,"size":1114,"sizeInBytes":1115,"url":1116},"medium_hohe-cpu-und-ram-auslastung-cover.webp","medium_hohe_cpu_und_ram_auslastung_cover_18fc3f4924",8.32,8316,"\u002Fuploads\u002Fmedium_hohe_cpu_und_ram_auslastung_cover_18fc3f4924.webp",{"name":1118,"hash":1119,"ext":303,"mime":304,"path":10,"width":313,"height":802,"size":1120,"sizeInBytes":1121,"url":1122},"large_hohe-cpu-und-ram-auslastung-cover.webp","large_hohe_cpu_und_ram_auslastung_cover_18fc3f4924",11.69,11688,"\u002Fuploads\u002Flarge_hohe_cpu_und_ram_auslastung_cover_18fc3f4924.webp",{"name":1124,"hash":1125,"ext":303,"mime":304,"path":10,"width":321,"height":795,"size":1126,"sizeInBytes":1127,"url":1128},"small_hohe-cpu-und-ram-auslastung-cover.webp","small_hohe_cpu_und_ram_auslastung_cover_18fc3f4924",5.01,5012,"\u002Fuploads\u002Fsmall_hohe_cpu_und_ram_auslastung_cover_18fc3f4924.webp",{"id":25,"documentId":127,"name":128,"slug":129},[],{"id":820,"documentId":821,"name":822,"slug":823,"avatar":1132},{"id":25,"documentId":828,"url":829,"alternativeText":10,"formats":1133},{"thumbnail":1134,"small":1135},{"name":832,"hash":833,"ext":834,"mime":835,"path":10,"width":306,"height":306,"size":836,"sizeInBytes":837,"url":838},{"name":840,"hash":841,"ext":834,"mime":835,"path":10,"width":321,"height":321,"size":842,"sizeInBytes":843,"url":844},{"id":1137,"documentId":1138,"title":1139,"slug":881,"excerpt":1140,"publishedAt":1141,"readingTime":4,"featured":48,"publishedDate":1142,"coverImage":1143,"category":1173,"tags":1174,"author":1175},1111,"g2blrat0w3ysd5l27v1l111t","Printer Offline on Windows: How to Get It Back","Windows shows your network printer as “Offline” even though it is on? Common causes (changed IP, WSD port, SNMP status) and how to fix them.","2026-10-22T05:00:01.625Z","2026-10-22T05:00:01.475Z",{"id":1144,"documentId":1145,"url":1146,"alternativeText":1147,"width":297,"height":783,"formats":1148},877,"j0mecq0j8zwx0jvozdh4uahs","\u002Fuploads\u002Fdrucker_offline_windows_cover_486b3aca6f.webp","Drucker offline unter Windows: So bekommst du ihn zurück",{"thumbnail":1149,"large":1155,"medium":1161,"small":1167},{"name":1150,"hash":1151,"ext":303,"mime":304,"path":10,"width":552,"height":788,"size":1152,"sizeInBytes":1153,"url":1154},"thumbnail_drucker-offline-windows-cover.webp","thumbnail_drucker_offline_windows_cover_486b3aca6f",1.81,1808,"\u002Fuploads\u002Fthumbnail_drucker_offline_windows_cover_486b3aca6f.webp",{"name":1156,"hash":1157,"ext":303,"mime":304,"path":10,"width":313,"height":802,"size":1158,"sizeInBytes":1159,"url":1160},"large_drucker-offline-windows-cover.webp","large_drucker_offline_windows_cover_486b3aca6f",11.15,11154,"\u002Fuploads\u002Flarge_drucker_offline_windows_cover_486b3aca6f.webp",{"name":1162,"hash":1163,"ext":303,"mime":304,"path":10,"width":329,"height":809,"size":1164,"sizeInBytes":1165,"url":1166},"medium_drucker-offline-windows-cover.webp","medium_drucker_offline_windows_cover_486b3aca6f",8.1,8098,"\u002Fuploads\u002Fmedium_drucker_offline_windows_cover_486b3aca6f.webp",{"name":1168,"hash":1169,"ext":303,"mime":304,"path":10,"width":321,"height":795,"size":1170,"sizeInBytes":1171,"url":1172},"small_drucker-offline-windows-cover.webp","small_drucker_offline_windows_cover_486b3aca6f",4.68,4682,"\u002Fuploads\u002Fsmall_drucker_offline_windows_cover_486b3aca6f.webp",{"id":25,"documentId":127,"name":128,"slug":129},[],{"id":820,"documentId":821,"name":822,"slug":823,"avatar":1176},{"id":25,"documentId":828,"url":829,"alternativeText":10,"formats":1177},{"thumbnail":1178,"small":1179},{"name":832,"hash":833,"ext":834,"mime":835,"path":10,"width":306,"height":306,"size":836,"sizeInBytes":837,"url":838},{"name":840,"hash":841,"ext":834,"mime":835,"path":10,"width":321,"height":321,"size":842,"sizeInBytes":843,"url":844},{"pagination":1181},{"page":134,"pageSize":24,"pageCount":24,"total":1182},34]