[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"strapi-site-settings-de":3,"strapi-blog-cta-de":19,"blog-categories-de":38,"strapi-navigation-de":66,"strapi-footer-de":146,"blog-post-jamf-alternative-de":243,"blog-slugs-de":925,"blog-posts-de-p1-catinsights-und-trends-featany":1001,"blog-posts-de-p1-catall-featany":1189},{"id":4,"documentId":5,"siteName":6,"siteUrl":7,"gtmContainerId":8,"cookiebotId":9,"headCode":10,"bodyCode":10,"createdAt":11,"updatedAt":12,"publishedAt":13,"locale":14,"usercentricsSettingsId":10,"defaultSeo":15},3,"sofa2wq9l8wqy8uu77qqwzja","supersupport.ai","https:\u002F\u002Fsupersupport.ai","GTM-MNFCXS3D","4f536ebc-68b2-49bb-a74c-369c639ebd34",null,"2026-05-26T13:02:39.193Z","2026-05-26T15:39:12.482Z","2026-05-26T13:02:39.784Z","de",{"id":16,"metaTitle":17,"metaDescription":18,"ogTitle":10,"ogDescription":10,"canonicalUrl":10,"noIndex":10,"ogImage":10},66,"KI-IT-Support für Unternehmen | supersupport.ai","Automatisiere deinen IT-Support mit KI. supersupport.ai löst Tickets, beantwortet Anfragen und entlastet dein Team. DSGVO-konform, made in Austria.",{"id":4,"documentId":20,"enabled":21,"style":22,"placementMode":23,"interval":24,"maxInsertions":25,"eyebrow":26,"heading":27,"text":28,"buttonLabel":29,"buttonUrl":30,"createdAt":31,"updatedAt":32,"publishedAt":33,"locale":14,"backgroundImage":34},"jnsq15shu38sky79ffqd6ah2",true,"prominent","middle-and-end",6,2,"14 Tage kostenlos","IT-Support, der sich selbst erledigt.","SuperSupport löst IT-Probleme direkt am Gerät, bevor ein Ticket entsteht. Teste es 14 Tage kostenlos.","Kostenlos testen","\u002Fpreise","2026-06-02T14:51:33.394Z","2026-06-05T09:06:14.732Z","2026-06-02T14:55:55.856Z",{"id":35,"documentId":36,"url":37,"alternativeText":10},94,"n4krs61vqdm4jycjzv30wx92","\u002Fuploads\u002Fsupersupport_CTA_Blog_Inject_7b87ceb8cc.jpg",[39,49,58],{"id":40,"documentId":41,"name":42,"slug":43,"description":44,"sortOrder":45,"seo":10,"localizations":46},1,"xhz3uv2vk92w8d2u0c6qkthi","Best Practices","best-practices","Praxisleitfäden für IT-Teams: welche Tier-1-Tickets sich automatisieren lassen, wie Eskalation sauber funktioniert und woran Automatisierungsprojekte scheitern.",0,[47],{"id":25,"documentId":41,"locale":48,"slug":43},"en",{"id":50,"documentId":51,"name":52,"slug":53,"description":54,"sortOrder":45,"seo":10,"localizations":55},5,"daeexfxy2hlc2jz184jt5f1h","Insights & Trends","insights-und-trends","Zahlen und Analysen zum IT-Support: was ein Ticket wirklich kostet, wie sich Level-1-Arbeit verändert und was KI im Helpdesk heute schon leistet.",[56],{"id":24,"documentId":51,"locale":48,"slug":57},"insights-and-trends",{"id":59,"documentId":60,"name":61,"slug":62,"description":63,"sortOrder":45,"seo":10,"localizations":64},4,"tqo7twk191qknrs7tt4z4r9h","Product Updates","product-updates","Was neu ist in supersupport.ai: Agent, Dashboard, Integrationen und Sicherheitsfunktionen, mit dem Stand aus der geschlossenen Beta.",[65],{"id":4,"documentId":60,"locale":48,"slug":62},{"id":67,"documentId":68,"topBarText":69,"topBarEmoji":10,"createdAt":70,"updatedAt":71,"publishedAt":72,"locale":14,"primaryCta":73,"logo":10,"items":76},18,"oc42sx7kusz43uz8deik809v","Von IT-Engineers entwickelt, für IT-Teams gebaut.","2026-05-26T13:02:39.149Z","2026-10-28T17:44:20.044Z","2026-10-28T17:44:20.059Z",{"id":74,"label":29,"url":30,"isExternal":21,"openInNewTab":75},775,false,[77,82,98,119,143],{"id":78,"label":79,"url":80,"isExternal":75,"openInNewTab":75,"highlighted":75,"children":81},91,"Features","\u002F#features",[],{"id":83,"label":84,"url":85,"isExternal":75,"openInNewTab":75,"highlighted":75,"children":86},93,"Lösungen","\u002Ffuer-msps",[87,92],{"id":88,"label":89,"url":85,"description":90,"icon":91,"columnHeading":10,"isExternal":75},85,"Für MSPs","Multi-Mandanten-Support automatisieren, mehr Tickets pro Techniker.","Building2",{"id":93,"label":94,"url":95,"description":96,"icon":97,"columnHeading":10,"isExternal":75},86,"Für IT-Teams","\u002Fit-teams","1st-Level entlasten, dein Team bleibt bei den Projekten.","Users",{"id":35,"label":99,"url":100,"isExternal":75,"openInNewTab":75,"highlighted":75,"children":101},"Resources","\u002Fblog",[102,107,113],{"id":103,"label":104,"url":100,"description":105,"icon":106,"columnHeading":10,"isExternal":75},87,"Blog","Beiträge zu KI im IT-Support, Automatisierung und Betrieb.","BookOpen",{"id":108,"label":109,"url":110,"description":111,"icon":112,"columnHeading":10,"isExternal":21},88,"Docs","https:\u002F\u002Fdocs.supersupport.ai","Einrichtung, Integrationen und was der Agent kann.","FileText",{"id":114,"label":115,"url":116,"description":117,"icon":118,"columnHeading":10,"isExternal":75},89,"FAQ","\u002F#faq","Die Fragen, die uns am häufigsten gestellt werden.","CircleHelp",{"id":120,"label":121,"url":122,"isExternal":75,"openInNewTab":75,"highlighted":75,"children":123},95,"Unternehmen","\u002Fueber-uns",[124,127,133,138],{"id":78,"label":125,"url":122,"description":126,"icon":97,"columnHeading":10,"isExternal":75},"Über uns","Zwei Brüder, ein MSP seit 2014 — und warum es SuperSupport gibt.",{"id":128,"label":129,"url":130,"description":131,"icon":132,"columnHeading":10,"isExternal":75},92,"Unsere Mission","\u002Funsere-mission","Wir ersetzen keine Menschen. Wir geben ihnen ihre Zeit zurück.","Compass",{"id":83,"label":134,"url":135,"description":136,"icon":137,"columnHeading":10,"isExternal":75},"Partnerprogramm","\u002Fpartnerprogramm","supersupport.ai unter eigener Marke anbieten.","Handshake",{"id":35,"label":139,"url":140,"description":141,"icon":142,"columnHeading":10,"isExternal":75},"Presse","\u002Fpresse","Pressekontakt, Fakten und Bildmaterial.","Newspaper",{"id":128,"label":144,"url":30,"isExternal":75,"openInNewTab":75,"highlighted":75,"children":145},"Preise",[],{"id":147,"documentId":148,"tagline":149,"productLinksHeading":150,"legalLinksHeading":151,"copyright":152,"madeInLabel":153,"companyLabel":154,"companyUrl":155,"createdAt":156,"updatedAt":157,"publishedAt":158,"locale":14,"links":159,"legalLinks":180,"socialLinks":189,"linkGroups":210},14,"twj232a901rjcvfab69lel64","AI-gestützter IT-Support: automatisiert, sicher, schnell.","Produkt","Rechtliches","© {year} supersupport.ai · Alle Rechte vorbehalten","🇦🇹 Engineered in Austria","Ein Produkt von","https:\u002F\u002Fhazelmountain.at","2026-05-26T13:02:39.174Z","2026-10-06T18:18:07.219Z","2026-10-06T18:18:07.247Z",[160,164,168,170,174,176,178],{"id":161,"label":162,"url":163,"isExternal":75,"openInNewTab":75},491,"For IT teams","\u002Ffor-it-teams",{"id":165,"label":166,"url":167,"isExternal":75,"openInNewTab":75},492,"For MSPs","\u002Ffor-msps",{"id":169,"label":79,"url":80,"isExternal":75,"openInNewTab":75},493,{"id":171,"label":172,"url":173,"isExternal":75,"openInNewTab":75},494,"About us","\u002Fabout",{"id":175,"label":104,"url":100,"isExternal":75,"openInNewTab":75},495,{"id":177,"label":29,"url":30,"isExternal":75,"openInNewTab":75},496,{"id":179,"label":115,"url":116,"isExternal":75,"openInNewTab":75},497,[181,185],{"id":182,"label":183,"url":184,"isExternal":75,"openInNewTab":75},498,"Impressum","\u002Fimpressum",{"id":186,"label":187,"url":188,"isExternal":75,"openInNewTab":75},499,"Datenschutz","\u002Fdatenschutz",[190,194,198,202,206],{"id":16,"platform":191,"url":192,"color":193},"linkedin","https:\u002F\u002Fwww.linkedin.com\u002Fcompany\u002Fsuppersupport-ai\u002F","muted-foreground",{"id":195,"platform":196,"url":197,"color":193},67,"instagram","https:\u002F\u002Fwww.instagram.com\u002Fsupersupport.ai\u002F",{"id":199,"platform":200,"url":201,"color":193},68,"facebook","https:\u002F\u002Fwww.facebook.com\u002Fsupersupportai",{"id":203,"platform":204,"url":205,"color":193},69,"youtube","https:\u002F\u002Fwww.youtube.com\u002F@supersupport-ai",{"id":207,"platform":208,"url":209,"color":193},70,"tiktok","https:\u002F\u002Fwww.tiktok.com\u002F@supersupport.ai",[211,222,232],{"id":212,"heading":150,"links":213},22,[214,216,218,220],{"id":215,"label":79,"url":80,"isExternal":75,"openInNewTab":75},479,{"id":217,"label":89,"url":85,"isExternal":75,"openInNewTab":75},480,{"id":219,"label":94,"url":95,"isExternal":75,"openInNewTab":75},481,{"id":221,"label":29,"url":30,"isExternal":75,"openInNewTab":75},482,{"id":223,"heading":224,"links":225},23,"Ressourcen",[226,228,230],{"id":227,"label":104,"url":100,"isExternal":75,"openInNewTab":75},483,{"id":229,"label":109,"url":110,"isExternal":21,"openInNewTab":21},484,{"id":231,"label":115,"url":116,"isExternal":75,"openInNewTab":75},485,{"id":233,"heading":121,"links":234},24,[235,237,239,241],{"id":236,"label":125,"url":122,"isExternal":75,"openInNewTab":75},487,{"id":238,"label":129,"url":130,"isExternal":75,"openInNewTab":75},488,{"id":240,"label":134,"url":135,"isExternal":75,"openInNewTab":75},489,{"id":242,"label":139,"url":140,"isExternal":75,"openInNewTab":75},490,{"id":244,"documentId":245,"title":246,"slug":247,"excerpt":248,"content":249,"publishedDate":848,"readingTime":59,"featured":75,"aiDisclosure":21,"createdAt":849,"updatedAt":850,"publishedAt":851,"locale":14,"coverImage":852,"category":886,"tags":887,"localizations":888,"author":891,"seo":917},1188,"jizzz7t28gxsvhrp6h8g9cxs","Jamf Alternative oder Ergänzung? Mac-Verwaltung vs. KI","jamf-alternative","Jamf ist der Standard für die Verwaltung von Macs und iPhones in Firmen. Wann eine Jamf Alternative passt und wann ein KI-Support für Mac-Anwender die bessere Ergänzung ist.",[250,256,262,267,273,314,366,370,374,394,398,430,471,513,517,573,577,581,585,619,623,627,641,645,655,659,679,683,701,705,746,755,759,763,805,809,812,816,820,824,828,832,836,840,844],{"type":251,"children":252},"paragraph",[253],{"type":254,"text":255,"bold":21},"text","Jamf weiß, welche Macs ihr habt. Nicht, warum einer gerade hängt.",{"type":251,"children":257},[258,260],{"type":254,"text":259,"bold":21},"Kurzurteil:",{"type":254,"text":261}," Jamf ist seit Jahren der Standard, wenn Unternehmen viele Macs, iPhones und iPads verwalten – mit tiefer Apple-Integration, Self-Service und neuen Funktionen oft schon am Tag der Veröffentlichung von Apple. Anfang 2026 hat Francisco Partners Jamf übernommen. Wer eine Jamf Alternative sucht, sucht meist einen günstigeren Einstieg oder eine Lösung, die Windows und Mac gemeinsam verwaltet. Wer aber vor allem die Fragen der Mac-Anwender lösen will, braucht keine andere Geräteverwaltung – sondern einen Support, der sich mit dem Mac auskennt.",{"type":263,"level":25,"children":264},"heading",[265],{"type":254,"text":266},"Was ist Jamf?",{"type":251,"children":268},[269,271],{"type":254,"text":270,"bold":21},"Jamf ist eine Plattform zur Verwaltung von Apple-Geräten in Unternehmen und Schulen.",{"type":254,"text":272}," Die Kernfunktionen:",{"type":274,"format":275,"children":276},"list","unordered",[277,284,290,296,302,308],{"type":278,"children":279},"list-item",[280,282],{"type":254,"text":281,"bold":21},"Registrierung",{"type":254,"text":283}," über Apple Business Manager und automatische Einrichtung.",{"type":278,"children":285},[286,288],{"type":254,"text":287,"bold":21},"Konfigurationsprofile",{"type":254,"text":289}," für WLAN, VPN, Sicherheit, Einschränkungen.",{"type":278,"children":291},[292,294],{"type":254,"text":293,"bold":21},"Apps und Updates",{"type":254,"text":295}," verteilen, macOS-Updates steuern.",{"type":278,"children":297},[298,300],{"type":254,"text":299,"bold":21},"Sicherheit:",{"type":254,"text":301}," FileVault, Firewall, Compliance, mit Zusatzprodukten auch Endpoint-Schutz.",{"type":278,"children":303},[304,306],{"type":254,"text":305,"bold":21},"Self Service:",{"type":254,"text":307}," Katalog, aus dem Mitarbeiter freigegebene Apps selbst installieren.",{"type":278,"children":309},[310,312],{"type":254,"text":311,"bold":21},"Jamf Now:",{"type":254,"text":313}," vereinfachte Variante für sehr kleine Teams.",{"type":315,"image":316,"children":363},"image",{"id":317,"documentId":318,"name":319,"alternativeText":320,"caption":10,"width":321,"height":322,"formats":323,"hash":358,"ext":327,"mime":328,"size":359,"url":360,"previewUrl":10,"provider":361,"createdAt":362,"updatedAt":362},1837,"q1jabb9laffasqu6p033dxb3","jamf-alternative-glance-de.webp","Jamf Alternative oder Ergänzung? Mac-Verwaltung vs. KI – auf einen Blick",1200,618,{"thumbnail":324,"large":334,"medium":342,"small":350},{"name":325,"hash":326,"ext":327,"mime":328,"path":10,"width":329,"height":330,"size":331,"sizeInBytes":332,"url":333},"thumbnail_jamf-alternative-glance-de.webp","thumbnail_jamf_alternative_glance_de_0ecff5d0f7",".webp","image\u002Fwebp",245,126,2.19,2190,"\u002Fuploads\u002Fthumbnail_jamf_alternative_glance_de_0ecff5d0f7.webp",{"name":335,"hash":336,"ext":327,"mime":328,"path":10,"width":337,"height":338,"size":339,"sizeInBytes":340,"url":341},"large_jamf-alternative-glance-de.webp","large_jamf_alternative_glance_de_0ecff5d0f7",1000,515,15.26,15256,"\u002Fuploads\u002Flarge_jamf_alternative_glance_de_0ecff5d0f7.webp",{"name":343,"hash":344,"ext":327,"mime":328,"path":10,"width":345,"height":346,"size":347,"sizeInBytes":348,"url":349},"medium_jamf-alternative-glance-de.webp","medium_jamf_alternative_glance_de_0ecff5d0f7",750,386,10.71,10710,"\u002Fuploads\u002Fmedium_jamf_alternative_glance_de_0ecff5d0f7.webp",{"name":351,"hash":352,"ext":327,"mime":328,"path":10,"width":353,"height":354,"size":355,"sizeInBytes":356,"url":357},"small_jamf-alternative-glance-de.webp","small_jamf_alternative_glance_de_0ecff5d0f7",500,258,5.99,5988,"\u002Fuploads\u002Fsmall_jamf_alternative_glance_de_0ecff5d0f7.webp","jamf_alternative_glance_de_0ecff5d0f7",21.06,"\u002Fuploads\u002Fjamf_alternative_glance_de_0ecff5d0f7.webp","local","2026-10-11T06:44:28.819Z",[364],{"type":254,"text":365},"",{"type":263,"level":25,"children":367},[368],{"type":254,"text":369},"Was kostet Jamf?",{"type":251,"children":371},[372],{"type":254,"text":373,"bold":21},"Laut Preisübersichten (Stand 2026, jährlich abgerechnet):",{"type":274,"format":275,"children":375},[376,382,388],{"type":278,"children":377},[378,380],{"type":254,"text":379,"bold":21},"Produkt: Jamf for Mac",{"type":254,"text":381}," – Preis pro Gerät\u002FMonat: ca. 12,50 USD; Hinweis: Mindestmenge 25 Geräte",{"type":278,"children":383},[384,386],{"type":254,"text":385,"bold":21},"Produkt: Jamf for Mobile",{"type":254,"text":387}," – Preis pro Gerät\u002FMonat: ca. 5,75 USD; Hinweis: Mindestmenge 25 Geräte",{"type":278,"children":389},[390,392],{"type":254,"text":391,"bold":21},"Produkt: Jamf Now",{"type":254,"text":393}," – Preis pro Gerät\u002FMonat: ab ca. 4 USD; Hinweis: für sehr kleine Teams",{"type":263,"level":25,"children":395},[396],{"type":254,"text":397},"Warum suchen viele eine Jamf Alternative?",{"type":274,"format":275,"children":399},[400,406,412,418,424],{"type":278,"children":401},[402,404],{"type":254,"text":403,"bold":21},"Preis:",{"type":254,"text":405}," Für kleine Unternehmen mit wenigen Macs ist der Einstieg vergleichsweise teuer.",{"type":278,"children":407},[408,410],{"type":254,"text":409,"bold":21},"Zwei Welten:",{"type":254,"text":411}," Wer Windows mit Intune und Macs mit Jamf verwaltet, pflegt zwei Systeme.",{"type":278,"children":413},[414,416],{"type":254,"text":415,"bold":21},"Eigentümerwechsel:",{"type":254,"text":417}," Nach der Übernahme durch Francisco Partners fragen sich manche Kunden, wie sich Produkt und Preise entwickeln.",{"type":278,"children":419},[420,422],{"type":254,"text":421,"bold":21},"Komplexität:",{"type":254,"text":423}," Jamf Pro ist mächtig – und braucht Einarbeitung.",{"type":278,"children":425},[426,428],{"type":254,"text":427,"bold":21},"Die Fragen bleiben:",{"type":254,"text":429}," „Warum startet diese App nicht?“ beantwortet keine Geräteverwaltung.",{"type":315,"image":431,"children":469},{"id":432,"documentId":433,"name":434,"alternativeText":435,"caption":10,"width":321,"height":436,"formats":437,"hash":465,"ext":327,"mime":328,"size":466,"url":467,"previewUrl":10,"provider":361,"createdAt":468,"updatedAt":468},1839,"ig21g42yskrh19n4dpgajzg6","jamf-alternative-checklist-de.webp","Jamf Alternative oder Ergänzung – das klärt der Artikel",754,{"thumbnail":438,"medium":445,"large":452,"small":458},{"name":439,"hash":440,"ext":327,"mime":328,"path":10,"width":329,"height":441,"size":442,"sizeInBytes":443,"url":444},"thumbnail_jamf-alternative-checklist-de.webp","thumbnail_jamf_alternative_checklist_de_20ad715d81",154,2.59,2592,"\u002Fuploads\u002Fthumbnail_jamf_alternative_checklist_de_20ad715d81.webp",{"name":446,"hash":447,"ext":327,"mime":328,"path":10,"width":345,"height":448,"size":449,"sizeInBytes":450,"url":451},"medium_jamf-alternative-checklist-de.webp","medium_jamf_alternative_checklist_de_20ad715d81",471,12.81,12806,"\u002Fuploads\u002Fmedium_jamf_alternative_checklist_de_20ad715d81.webp",{"name":453,"hash":454,"ext":327,"mime":328,"path":10,"width":337,"height":455,"size":67,"sizeInBytes":456,"url":457},"large_jamf-alternative-checklist-de.webp","large_jamf_alternative_checklist_de_20ad715d81",628,17998,"\u002Fuploads\u002Flarge_jamf_alternative_checklist_de_20ad715d81.webp",{"name":459,"hash":460,"ext":327,"mime":328,"path":10,"width":353,"height":461,"size":462,"sizeInBytes":463,"url":464},"small_jamf-alternative-checklist-de.webp","small_jamf_alternative_checklist_de_20ad715d81",314,7,7000,"\u002Fuploads\u002Fsmall_jamf_alternative_checklist_de_20ad715d81.webp","jamf_alternative_checklist_de_20ad715d81",24.5,"\u002Fuploads\u002Fjamf_alternative_checklist_de_20ad715d81.webp","2026-10-11T06:44:29.354Z",[470],{"type":254,"text":365},{"type":315,"image":472,"children":511},{"id":473,"documentId":474,"name":475,"alternativeText":476,"caption":10,"width":321,"height":477,"formats":478,"hash":507,"ext":327,"mime":328,"size":508,"url":509,"previewUrl":10,"provider":361,"createdAt":510,"updatedAt":510},4825,"jw7j0hjhpiw11p4uz21cgisi","jamf-alternative-mockup-de.webp","Beispielansicht in SuperSupport – Jamf Alternative oder Ergänzung",652,{"thumbnail":479,"small":486,"medium":493,"large":500},{"name":480,"hash":481,"ext":327,"mime":328,"path":10,"width":329,"height":482,"size":483,"sizeInBytes":484,"url":485},"thumbnail_jamf-alternative-mockup-de.webp","thumbnail_jamf_alternative_mockup_de_f66670a72c",133,3.41,3408,"\u002Fuploads\u002Fthumbnail_jamf_alternative_mockup_de_f66670a72c.webp",{"name":487,"hash":488,"ext":327,"mime":328,"path":10,"width":353,"height":489,"size":490,"sizeInBytes":491,"url":492},"small_jamf-alternative-mockup-de.webp","small_jamf_alternative_mockup_de_f66670a72c",272,9.93,9928,"\u002Fuploads\u002Fsmall_jamf_alternative_mockup_de_f66670a72c.webp",{"name":494,"hash":495,"ext":327,"mime":328,"path":10,"width":345,"height":496,"size":497,"sizeInBytes":498,"url":499},"medium_jamf-alternative-mockup-de.webp","medium_jamf_alternative_mockup_de_f66670a72c",408,17.83,17830,"\u002Fuploads\u002Fmedium_jamf_alternative_mockup_de_f66670a72c.webp",{"name":501,"hash":502,"ext":327,"mime":328,"path":10,"width":337,"height":503,"size":504,"sizeInBytes":505,"url":506},"large_jamf-alternative-mockup-de.webp","large_jamf_alternative_mockup_de_f66670a72c",543,26.55,26554,"\u002Fuploads\u002Flarge_jamf_alternative_mockup_de_f66670a72c.webp","jamf_alternative_mockup_de_f66670a72c",36.88,"\u002Fuploads\u002Fjamf_alternative_mockup_de_f66670a72c.webp","2026-10-11T06:56:36.904Z",[512],{"type":254,"text":365},{"type":263,"level":25,"children":514},[515],{"type":254,"text":516},"Jamf und SuperSupport im Vergleich",{"type":274,"format":275,"children":518},[519,525,531,537,543,549,555,561,567],{"type":278,"children":520},[521,523],{"type":254,"text":522,"bold":21},"Kategorie",{"type":254,"text":524}," – Jamf: Apple-Geräteverwaltung; SuperSupport: KI-Support für Endanwender",{"type":278,"children":526},[527,529],{"type":254,"text":528,"bold":21},"Plattformen",{"type":254,"text":530}," – Jamf: macOS, iOS, iPadOS, tvOS; SuperSupport: macOS und Windows",{"type":278,"children":532},[533,535],{"type":254,"text":534,"bold":21},"Zielgruppe",{"type":254,"text":536}," – Jamf: IT-Administratoren; SuperSupport: Anwender – und die IT dahinter",{"type":278,"children":538},[539,541],{"type":254,"text":540,"bold":21},"Abrechnung",{"type":254,"text":542}," – Jamf: pro Gerät, Mindestmenge; SuperSupport: pro Arbeitsplatz",{"type":278,"children":544},[545,547],{"type":254,"text":546,"bold":21},"Profile, Apps, Updates",{"type":254,"text":548}," – Jamf: ja, Kernfunktion; SuperSupport: nein – dafür bleibt Jamf",{"type":278,"children":550},[551,553],{"type":254,"text":552,"bold":21},"Anwender schildert Problem im Chat",{"type":254,"text":554}," – Jamf: nein (Self Service für Apps); SuperSupport: ja, Kernfunktion",{"type":278,"children":556},[557,559],{"type":254,"text":558,"bold":21},"Diagnose am Mac im Gespräch",{"type":254,"text":560}," – Jamf: durch den Techniker; SuperSupport: durch den Agenten",{"type":278,"children":562},[563,565],{"type":254,"text":564,"bold":21},"Behebung",{"type":254,"text":566}," – Jamf: Techniker, Richtlinien, Skripte; SuperSupport: Gefahrloses selbst, Heikles nach Freigabe",{"type":278,"children":568},[569,571],{"type":254,"text":570,"bold":21},"Sprache",{"type":254,"text":572}," – Jamf: mehrsprachig; SuperSupport: durchgehend Deutsch",{"type":263,"level":25,"children":574},[575],{"type":254,"text":576},"Wo liegt der Unterschied im Alltag?",{"type":251,"children":578},[579],{"type":254,"text":580,"bold":21},"Jamf sorgt dafür, dass der Mac richtig konfiguriert ist. SuperSupport hilft, wenn der Anwender trotzdem hängt.",{"type":251,"children":582},[583],{"type":254,"text":584},"Beispiele aus echten Mac-Fällen:",{"type":274,"format":275,"children":586},[587,599,609],{"type":278,"children":588},[589,591,597],{"type":254,"text":590},"Eine App stürzt beim Start ab – der Agent prüft Absturzberichte, Caches und Berechtigungen. Siehe ",{"type":592,"url":593,"children":594},"link","\u002Fblog\u002Fmac-app-stuerzt-beim-start-ab",[595],{"type":254,"text":596},"Mac-App stürzt beim Start ab",{"type":254,"text":598},".",{"type":278,"children":600},[601,603,608],{"type":254,"text":602},"„Ist mein Mac sicher?“ – der Agent prüft FileVault, Firewall, Gatekeeper und Updates. Siehe ",{"type":592,"url":604,"children":605},"\u002Fblog\u002Fist-mein-mac-sicher",[606],{"type":254,"text":607},"Ist mein Mac sicher?",{"type":254,"text":598},{"type":278,"children":610},[611,613,618],{"type":254,"text":612},"„Sind alle Updates installiert?“ – der Agent prüft die macOS-Version und offene Updates. Siehe ",{"type":592,"url":614,"children":615},"\u002Fblog\u002Fpruefen-ob-alle-updates-installiert",[616],{"type":254,"text":617},"Sind alle Updates installiert?",{"type":254,"text":598},{"type":263,"level":25,"children":620},[621],{"type":254,"text":622},"Alternative oder Ergänzung – was passt für wen?",{"type":251,"children":624},[625],{"type":254,"text":626,"bold":21},"Jamf passt, wenn …",{"type":274,"format":275,"children":628},[629,633,637],{"type":278,"children":630},[631],{"type":254,"text":632},"du viele Apple-Geräte verwaltest und maximale Apple-Integration willst,",{"type":278,"children":634},[635],{"type":254,"text":636},"Self Service und schnelle Unterstützung neuer macOS-Versionen wichtig sind,",{"type":278,"children":638},[639],{"type":254,"text":640},"Budget und Mindestmenge passen.",{"type":251,"children":642},[643],{"type":254,"text":644,"bold":21},"SuperSupport zusätzlich zu Jamf passt, wenn …",{"type":274,"format":275,"children":646},[647,651],{"type":278,"children":648},[649],{"type":254,"text":650},"Jamf die Geräteverwaltung bleibt,",{"type":278,"children":652},[653],{"type":254,"text":654},"die Mac-Anwender aber im Chat Hilfe bekommen sollen, bevor ein Techniker gebraucht wird.",{"type":251,"children":656},[657],{"type":254,"text":658,"bold":21},"Eine andere Lösung statt Jamf passt, wenn …",{"type":274,"format":275,"children":660},[661],{"type":278,"children":662},[663,665,670,672,677],{"type":254,"text":664},"du Windows und Mac gemeinsam verwalten willst – etwa ",{"type":592,"url":666,"children":667},"\u002Fblog\u002Fintune-alternative",[668],{"type":254,"text":669},"Intune",{"type":254,"text":671}," oder ",{"type":592,"url":673,"children":674},"\u002Fblog\u002Fendpoint-central-alternative",[675],{"type":254,"text":676},"Endpoint Central",{"type":254,"text":678}," – oder einen günstigeren Apple-Spezialisten wie Kandji, Mosyle oder Addigy suchst.",{"type":251,"children":680},[681],{"type":254,"text":682,"bold":21},"SuperSupport als Einstieg passt, wenn …",{"type":274,"format":275,"children":684},[685],{"type":278,"children":686},[687,689,693,695,699],{"type":254,"text":688},"du wenige Macs hast und vor allem die Anwenderfragen lösen willst (",{"type":592,"url":95,"children":690},[691],{"type":254,"text":692},"KI-Entlastung für IT-Teams",{"type":254,"text":694},", ",{"type":592,"url":85,"children":696},[697],{"type":254,"text":698},"KI-Support für MSPs",{"type":254,"text":700},").",{"type":263,"level":25,"children":702},[703],{"type":254,"text":704},"Welche weiteren Jamf Alternativen gibt es?",{"type":251,"children":706},[707,709,711,715,716,720,721,726,728,733,734,739,740,745],{"type":254,"text":708,"bold":21},"Apple-Spezialisten: Kandji, Mosyle, Addigy.",{"type":254,"text":710}," Plattformübergreifend: ",{"type":592,"url":666,"children":712},[713],{"type":254,"text":714},"Microsoft Intune",{"type":254,"text":694},{"type":592,"url":673,"children":717},[718],{"type":254,"text":719},"ManageEngine Endpoint Central",{"type":254,"text":694},{"type":592,"url":722,"children":723},"\u002Fblog\u002Fivanti-alternative",[724],{"type":254,"text":725},"Ivanti",{"type":254,"text":727},". RMM mit Mac-Unterstützung: ",{"type":592,"url":729,"children":730},"\u002Fblog\u002Fninjaone-alternative",[731],{"type":254,"text":732},"NinjaOne",{"type":254,"text":694},{"type":592,"url":735,"children":736},"\u002Fblog\u002Fatera-alternative",[737],{"type":254,"text":738},"Atera",{"type":254,"text":694},{"type":592,"url":741,"children":742},"\u002Fblog\u002Fpulseway-alternative",[743],{"type":254,"text":744},"Pulseway",{"type":254,"text":598},{"type":315,"image":747,"children":753},{"id":473,"documentId":474,"name":475,"alternativeText":476,"caption":10,"width":321,"height":477,"formats":748,"hash":507,"ext":327,"mime":328,"size":508,"url":509,"previewUrl":10,"provider":361,"createdAt":510,"updatedAt":510},{"thumbnail":749,"small":750,"medium":751,"large":752},{"name":480,"hash":481,"ext":327,"mime":328,"path":10,"width":329,"height":482,"size":483,"sizeInBytes":484,"url":485},{"name":487,"hash":488,"ext":327,"mime":328,"path":10,"width":353,"height":489,"size":490,"sizeInBytes":491,"url":492},{"name":494,"hash":495,"ext":327,"mime":328,"path":10,"width":345,"height":496,"size":497,"sizeInBytes":498,"url":499},{"name":501,"hash":502,"ext":327,"mime":328,"path":10,"width":337,"height":503,"size":504,"sizeInBytes":505,"url":506},[754],{"type":254,"text":365},{"type":263,"level":25,"children":756},[757],{"type":254,"text":758},"Was bietet SuperSupport?",{"type":251,"children":760},[761],{"type":254,"text":762},"SuperSupport übernimmt den 1st-Level-IT-Support per Chat: Der Anwender schildert sein Problem, der Agent diagnostiziert direkt am Mac oder Windows-PC, behebt Gefahrloses selbst und legt alles Heikle der IT zur Freigabe vor. Jeder Schritt wird protokolliert, jeder Chat ist zugleich der Fall. Entwickelt in Österreich.",{"type":315,"image":764,"children":803},{"id":765,"documentId":766,"name":767,"alternativeText":768,"caption":10,"width":321,"height":769,"formats":770,"hash":799,"ext":327,"mime":328,"size":800,"url":801,"previewUrl":10,"provider":361,"createdAt":802,"updatedAt":802},1842,"q8x3n5sz1evvaqwh0i2p6vvf","jamf-alternative-faq-de.webp","Jamf Alternative oder Ergänzung – häufige Fragen",695,{"thumbnail":771,"large":778,"medium":785,"small":792},{"name":772,"hash":773,"ext":327,"mime":328,"path":10,"width":329,"height":774,"size":775,"sizeInBytes":776,"url":777},"thumbnail_jamf-alternative-faq-de.webp","thumbnail_jamf_alternative_faq_de_ca048387f5",142,2.03,2032,"\u002Fuploads\u002Fthumbnail_jamf_alternative_faq_de_ca048387f5.webp",{"name":779,"hash":780,"ext":327,"mime":328,"path":10,"width":337,"height":781,"size":782,"sizeInBytes":783,"url":784},"large_jamf-alternative-faq-de.webp","large_jamf_alternative_faq_de_ca048387f5",579,13.85,13848,"\u002Fuploads\u002Flarge_jamf_alternative_faq_de_ca048387f5.webp",{"name":786,"hash":787,"ext":327,"mime":328,"path":10,"width":345,"height":788,"size":789,"sizeInBytes":790,"url":791},"medium_jamf-alternative-faq-de.webp","medium_jamf_alternative_faq_de_ca048387f5",434,9.75,9754,"\u002Fuploads\u002Fmedium_jamf_alternative_faq_de_ca048387f5.webp",{"name":793,"hash":794,"ext":327,"mime":328,"path":10,"width":353,"height":795,"size":796,"sizeInBytes":797,"url":798},"small_jamf-alternative-faq-de.webp","small_jamf_alternative_faq_de_ca048387f5",290,5.45,5446,"\u002Fuploads\u002Fsmall_jamf_alternative_faq_de_ca048387f5.webp","jamf_alternative_faq_de_ca048387f5",18.76,"\u002Fuploads\u002Fjamf_alternative_faq_de_ca048387f5.webp","2026-10-11T06:44:29.860Z",[804],{"type":254,"text":365},{"type":263,"level":25,"children":806},[807],{"type":254,"text":808},"Häufige Fragen",{"type":263,"level":4,"children":810},[811],{"type":254,"text":369},{"type":251,"children":813},[814],{"type":254,"text":815},"Laut Preisübersichten (Stand 2026) kostet Jamf for Mac rund 12,50 US-Dollar und Jamf for Mobile rund 5,75 US-Dollar pro Gerät und Monat, jährlich abgerechnet und mit einer Mindestmenge von 25 Geräten. Jamf Now für sehr kleine Teams startet bei rund 4 US-Dollar pro Gerät und Monat.",{"type":263,"level":4,"children":817},[818],{"type":254,"text":819},"Was kann Jamf?",{"type":251,"children":821},[822],{"type":254,"text":823},"Macs, iPhones und iPads registrieren und verwalten, Konfigurationsprofile verteilen, Apps und Updates bereitstellen, Sicherheitseinstellungen wie FileVault durchsetzen, Geräte sperren oder löschen und einen Self-Service-Katalog für Mitarbeiter anbieten.",{"type":263,"level":4,"children":825},[826],{"type":254,"text":827},"Wem gehört Jamf?",{"type":251,"children":829},[830],{"type":254,"text":831},"Die Investmentgesellschaft Francisco Partners hat Jamf übernommen; der Abschluss wurde am 30. Januar 2026 bekanntgegeben. Seitdem ist Jamf nicht mehr börsennotiert.",{"type":263,"level":4,"children":833},[834],{"type":254,"text":835},"Welche Jamf Alternativen gibt es?",{"type":251,"children":837},[838],{"type":254,"text":839},"Für Apple-Geräteverwaltung etwa Kandji, Mosyle, Addigy oder Microsoft Intune (mit macOS-Unterstützung). Viele RMM-Werkzeuge wie NinjaOne oder Atera unterstützen ebenfalls Macs, allerdings mit weniger Apple-spezifischen Funktionen.",{"type":263,"level":4,"children":841},[842],{"type":254,"text":843},"Kann man SuperSupport zusammen mit Jamf nutzen?",{"type":251,"children":845},[846],{"type":254,"text":847},"Ja. Jamf bleibt für Profile, Apps und Sicherheitsrichtlinien zuständig. SuperSupport hilft Mac-Anwendern im Chat, wenn trotzdem etwas nicht funktioniert – eine App startet nicht, ein Update hängt, der Speicher ist voll.","2026-11-09T06:00:04.420Z","2026-10-11T06:44:30.204Z","2026-11-09T06:00:04.426Z","2026-11-09T06:00:04.433Z",{"id":853,"documentId":854,"url":855,"alternativeText":246,"width":321,"height":856,"formats":857},1830,"imyi9lfqxv0irhexw5ga4yay","\u002Fuploads\u002Fjamf_alternative_cover_d43855a6cc.webp",675,{"thumbnail":858,"large":865,"small":872,"medium":879},{"name":859,"hash":860,"ext":327,"mime":328,"path":10,"width":329,"height":861,"size":862,"sizeInBytes":863,"url":864},"thumbnail_jamf-alternative-cover.webp","thumbnail_jamf_alternative_cover_d43855a6cc",138,1.76,1758,"\u002Fuploads\u002Fthumbnail_jamf_alternative_cover_d43855a6cc.webp",{"name":866,"hash":867,"ext":327,"mime":328,"path":10,"width":337,"height":868,"size":869,"sizeInBytes":870,"url":871},"large_jamf-alternative-cover.webp","large_jamf_alternative_cover_d43855a6cc",562,11.63,11632,"\u002Fuploads\u002Flarge_jamf_alternative_cover_d43855a6cc.webp",{"name":873,"hash":874,"ext":327,"mime":328,"path":10,"width":353,"height":875,"size":876,"sizeInBytes":877,"url":878},"small_jamf-alternative-cover.webp","small_jamf_alternative_cover_d43855a6cc",281,4.97,4974,"\u002Fuploads\u002Fsmall_jamf_alternative_cover_d43855a6cc.webp",{"name":880,"hash":881,"ext":327,"mime":328,"path":10,"width":345,"height":882,"size":883,"sizeInBytes":884,"url":885},"medium_jamf-alternative-cover.webp","medium_jamf_alternative_cover_d43855a6cc",422,8.31,8306,"\u002Fuploads\u002Fmedium_jamf_alternative_cover_d43855a6cc.webp",{"id":50,"documentId":51,"name":52,"slug":53},[],[889],{"id":890,"documentId":245,"locale":48,"slug":247},1189,{"id":462,"documentId":892,"name":893,"slug":894,"role":895,"bio":896,"linkedinUrl":897,"avatar":898},"gafgpy5vyz0n7r7qk64omb84","Nico Haslberger","nico-haslberger","CEO & Co-Founder","Nico Haslberger ist Co-Founder & CEO von SuperSupport.ai. Mit langjähriger Erfahrung als IT-Techniker kennt er die Probleme im IT-Support aus erster Hand: von überlasteten Helpdesks bis zu wiederkehrenden Tickets, die Teams ausbremsen. Dieses Wissen steckt heute in jedem Feature der Plattform. Er sorgt dafür, dass SuperSupport.ai genau die Probleme löst, die er selbst jahrelang erlebt hat.","https:\u002F\u002Fwww.linkedin.com\u002Fin\u002Fnico-haslberger\u002F",{"id":25,"documentId":899,"url":900,"alternativeText":10,"formats":901},"neexw5t2sc6qnh23vm222eos","\u002Fuploads\u002F1764073025915_009fd06518.png",{"thumbnail":902,"small":911},{"name":903,"hash":904,"ext":905,"mime":906,"path":10,"width":907,"height":907,"size":908,"sizeInBytes":909,"url":910},"thumbnail_1764073025915.png","thumbnail_1764073025915_009fd06518",".png","image\u002Fpng",156,51.27,51268,"\u002Fuploads\u002Fthumbnail_1764073025915_009fd06518.png",{"name":912,"hash":913,"ext":905,"mime":906,"path":10,"width":353,"height":353,"size":914,"sizeInBytes":915,"url":916},"small_1764073025915.png","small_1764073025915_009fd06518",381.57,381568,"\u002Fuploads\u002Fsmall_1764073025915_009fd06518.png",{"id":918,"metaTitle":246,"metaDescription":919,"ogTitle":246,"ogDescription":919,"canonicalUrl":10,"noIndex":75,"ogImage":920},1690,"Jamf ist der Standard für die Verwaltung von Macs und iPhones in Firmen. Wann eine Jamf Alternative passt und wann KI-Support für Mac-Anwender ergänzt.",{"id":921,"documentId":922,"url":923,"alternativeText":246,"width":321,"height":924},1834,"li1vu7b5wkvd33wnxo31ys1o","\u002Fuploads\u002Fjamf_alternative_og_de_d550bb92f2.webp",630,[926,927,928,929,930,931,932,933,934,935,936,937,938,939,940,941,942,943,944,945,946,947,948,949,950,951,952,953,954,955,956,957,958,959,960,961,962,963,964,965,966,967,968,969,970,971,972,973,974,975,976,977,978,979,980,981,982,983,984,985,986,987,988,247,989,990,991,992,993,994,995,996,997,998,999,1000],"was-1st-level-ki-kann-und-was-nicht","freshservice-alternative","internetverbindung-instabil","warum-kein-passwort-reset-per-ki","ninjaone-alternative","pruefen-ob-alle-updates-installiert","warum-keine-benutzerverwaltung-per-ki","atera-alternative","netzlaufwerk-getrennt","warum-keine-bildschirmuebernahme-per-ki","topdesk-alternative","onedrive-synchronisiert-nicht","warum-keine-firewall-aenderungen-per-ki","matrix42-alternative","runbooks-it-support-branchensoftware","warum-keine-serverwartung-per-ki","intune-alternative","festplatte-voll-was-loeschen","warum-keine-softwareverteilung-per-ki","moveworks-alternative","programm-installieren-ohne-adminrechte","haloitsm-alternative","phishing-mail-microsoft-erkennen","dockingstation-funktioniert-nicht","drucker-offline-windows","hohe-cpu-und-ram-auslastung","vpn-authentifizierung-fehlgeschlagen","drucker-druckt-nicht-druckwarteschlange","outlook-stuerzt-ab","programm-reagiert-nicht","dsgvo-ki-support","aisera-alternative","teams-kamera-mikrofon-funktioniert-nicht","ki-agenten-zusammenarbeit-it-support","windows-update-fehler-installieren","teamviewer-alternative","willkommen-in-der-zukunft-des-it-supports","warum-wir-supersupport-ai-gegruendet-haben","5-it-tickets-in-60-sekunden","7-anzeichen-it-support-ueberfordert","outlook-haengt-bei-profil-wird-geladen","ki-chatbot-it-support-scheitert","excel-datei-gesperrt-durch-anderen-benutzer","rezolve-ai-alternative","laptop-langsam-was-tun","ereignisanzeige-fehler-finden","ist-mein-mac-sicher","servicenow-alternative","app-startet-nicht-datei-von-anderem-prozess-verwendet","ki-it-support-freigabe-4-augen-prinzip","office-anmeldung-funktioniert-nicht","jira-service-management-alternative","pc-startet-langsam","it-monitoring-kmu","postfach-ausgeschiedener-mitarbeiter","anydesk-alternative","zweiter-monitor-wird-nicht-erkannt","it-tickets-schlecht-dokumentiert","bluescreen-was-tun","superops-alternative","datenresidenz-eu-was-heisst-das","it-support-maschinenbau","kein-ton-laptop-windows-mac","tastatur-maus-reagiert-nicht","eskalation-it-support-uebergabe","windows-server-faehrt-jede-stunde-herunter","sysaid-alternative","bitlocker-wiederherstellungsschluessel","it-support-kanzlei","geloeschte-datei-wiederherstellen","datto-rmm-alternative","microsoft-sms-mfa-abschaltung-passkeys","ki-agent-it-support-leitplanken","schatten-ki-im-unternehmen","otrs-alternative",{"data":1002,"meta":1185},[1003,1046,1100,1142],{"publishedDate":1004,"publishedAt":1005,"id":1006,"documentId":1007,"title":1008,"slug":1000,"excerpt":1009,"readingTime":59,"featured":75,"coverImage":1010,"category":1039,"tags":1040,"author":1041},"2026-11-13T06:00:02.465Z","2026-11-13T06:00:02.486Z",1212,"fhbryi8s2tjidnxvx3gpo9bq","OTRS Alternative: Znuny, OTOBO, KIX oder KI-Support?","Seit die OTRS Community Edition eingestellt ist, suchen viele eine Alternative. Die Forks im Überblick – und wann ein KI-Support am Gerät die bessere Ergänzung ist.",{"id":1011,"documentId":1012,"url":1013,"alternativeText":1008,"width":321,"height":856,"formats":1014},2755,"vnn4ixqm4r4udag9r2cpz1cg","\u002Fuploads\u002Fotrs_alternative_cover_e68163bc67.webp",{"thumbnail":1015,"large":1021,"small":1027,"medium":1033},{"name":1016,"hash":1017,"ext":327,"mime":328,"path":10,"width":329,"height":861,"size":1018,"sizeInBytes":1019,"url":1020},"thumbnail_otrs-alternative-cover.webp","thumbnail_otrs_alternative_cover_e68163bc67",1.85,1852,"\u002Fuploads\u002Fthumbnail_otrs_alternative_cover_e68163bc67.webp",{"name":1022,"hash":1023,"ext":327,"mime":328,"path":10,"width":337,"height":868,"size":1024,"sizeInBytes":1025,"url":1026},"large_otrs-alternative-cover.webp","large_otrs_alternative_cover_e68163bc67",11.76,11756,"\u002Fuploads\u002Flarge_otrs_alternative_cover_e68163bc67.webp",{"name":1028,"hash":1029,"ext":327,"mime":328,"path":10,"width":353,"height":875,"size":1030,"sizeInBytes":1031,"url":1032},"small_otrs-alternative-cover.webp","small_otrs_alternative_cover_e68163bc67",4.98,4980,"\u002Fuploads\u002Fsmall_otrs_alternative_cover_e68163bc67.webp",{"name":1034,"hash":1035,"ext":327,"mime":328,"path":10,"width":345,"height":882,"size":1036,"sizeInBytes":1037,"url":1038},"medium_otrs-alternative-cover.webp","medium_otrs_alternative_cover_e68163bc67",8.55,8550,"\u002Fuploads\u002Fmedium_otrs_alternative_cover_e68163bc67.webp",{"id":50,"documentId":51,"name":52,"slug":53},[],{"id":462,"documentId":892,"name":893,"slug":894,"avatar":1042},{"id":25,"documentId":899,"url":900,"alternativeText":10,"formats":1043},{"thumbnail":1044,"small":1045},{"name":903,"hash":904,"ext":905,"mime":906,"path":10,"width":907,"height":907,"size":908,"sizeInBytes":909,"url":910},{"name":912,"hash":913,"ext":905,"mime":906,"path":10,"width":353,"height":353,"size":914,"sizeInBytes":915,"url":916},{"publishedDate":1047,"publishedAt":1048,"id":1049,"documentId":1050,"title":1051,"slug":999,"excerpt":1052,"readingTime":50,"featured":75,"coverImage":1053,"category":1082,"tags":1083,"author":1084},"2026-11-13T06:00:02.301Z","2026-11-13T06:00:02.328Z",1210,"j0powe85lptu8gl4iaq64n8a","Schatten-KI im Unternehmen: erkennen, regeln, ersetzen","Mitarbeiter nutzen KI-Tools, von denen die IT nichts weiß – mit Kundendaten, Verträgen und Code. Wie du Schatten-KI erkennst, sinnvoll regelst und bessere Alternativen anbietest.",{"id":1054,"documentId":1055,"url":1056,"alternativeText":1051,"width":321,"height":856,"formats":1057},3474,"rryi2g3du8s39iuop0oh89se","\u002Fuploads\u002Fschatten_ki_im_unternehmen_cover_7f6dcae222.webp",{"thumbnail":1058,"medium":1064,"large":1070,"small":1076},{"name":1059,"hash":1060,"ext":327,"mime":328,"path":10,"width":329,"height":861,"size":1061,"sizeInBytes":1062,"url":1063},"thumbnail_schatten-ki-im-unternehmen-cover.webp","thumbnail_schatten_ki_im_unternehmen_cover_7f6dcae222",1.77,1770,"\u002Fuploads\u002Fthumbnail_schatten_ki_im_unternehmen_cover_7f6dcae222.webp",{"name":1065,"hash":1066,"ext":327,"mime":328,"path":10,"width":345,"height":882,"size":1067,"sizeInBytes":1068,"url":1069},"medium_schatten-ki-im-unternehmen-cover.webp","medium_schatten_ki_im_unternehmen_cover_7f6dcae222",7.89,7894,"\u002Fuploads\u002Fmedium_schatten_ki_im_unternehmen_cover_7f6dcae222.webp",{"name":1071,"hash":1072,"ext":327,"mime":328,"path":10,"width":337,"height":868,"size":1073,"sizeInBytes":1074,"url":1075},"large_schatten-ki-im-unternehmen-cover.webp","large_schatten_ki_im_unternehmen_cover_7f6dcae222",10.8,10802,"\u002Fuploads\u002Flarge_schatten_ki_im_unternehmen_cover_7f6dcae222.webp",{"name":1077,"hash":1078,"ext":327,"mime":328,"path":10,"width":353,"height":875,"size":1079,"sizeInBytes":1080,"url":1081},"small_schatten-ki-im-unternehmen-cover.webp","small_schatten_ki_im_unternehmen_cover_7f6dcae222",4.54,4540,"\u002Fuploads\u002Fsmall_schatten_ki_im_unternehmen_cover_7f6dcae222.webp",{"id":50,"documentId":51,"name":52,"slug":53},[],{"id":59,"documentId":1085,"name":1086,"slug":1087,"avatar":1088},"e5s89b0ulcqd4ad162rpx475","Timo Haslberger","timo-haslberger",{"id":40,"documentId":1089,"url":1090,"alternativeText":10,"formats":1091},"e9u6a4szqhje26xh5drsgxxb","\u002Fuploads\u002F1772445285182_78dd9b4bd9.jpeg",{"thumbnail":1092},{"name":1093,"hash":1094,"ext":1095,"mime":1096,"path":10,"width":907,"height":907,"size":1097,"sizeInBytes":1098,"url":1099},"thumbnail_1772445285182.jpeg","thumbnail_1772445285182_78dd9b4bd9",".jpeg","image\u002Fjpeg",4.18,4177,"\u002Fuploads\u002Fthumbnail_1772445285182_78dd9b4bd9.jpeg",{"publishedDate":1101,"publishedAt":1102,"id":1103,"documentId":1104,"title":1105,"slug":998,"excerpt":1106,"readingTime":59,"featured":75,"coverImage":1107,"category":1136,"tags":1137,"author":1138},"2026-11-13T06:00:01.890Z","2026-11-13T06:00:01.942Z",1208,"z0c3s4uv7rirw3g58zyu0zns","KI-Agent im IT-Support: Leitplanken, die wirklich halten","Ein KI-Agent am Rechner braucht Grenzen, die nicht im Prompt stehen: Schutzliste, gesperrte Aktionen, Freigaben mit Ablauf. So sieht das in der Praxis aus.",{"id":1108,"documentId":1109,"url":1110,"alternativeText":1105,"width":321,"height":856,"formats":1111},2008,"kb5bmiuxmce7fnsj2jaiktzf","\u002Fuploads\u002Fki_agent_it_support_leitplanken_cover_e17520c073.webp",{"thumbnail":1112,"large":1118,"medium":1124,"small":1130},{"name":1113,"hash":1114,"ext":327,"mime":328,"path":10,"width":329,"height":861,"size":1115,"sizeInBytes":1116,"url":1117},"thumbnail_ki-agent-it-support-leitplanken-cover.webp","thumbnail_ki_agent_it_support_leitplanken_cover_e17520c073",1.78,1776,"\u002Fuploads\u002Fthumbnail_ki_agent_it_support_leitplanken_cover_e17520c073.webp",{"name":1119,"hash":1120,"ext":327,"mime":328,"path":10,"width":337,"height":868,"size":1121,"sizeInBytes":1122,"url":1123},"large_ki-agent-it-support-leitplanken-cover.webp","large_ki_agent_it_support_leitplanken_cover_e17520c073",11.1,11096,"\u002Fuploads\u002Flarge_ki_agent_it_support_leitplanken_cover_e17520c073.webp",{"name":1125,"hash":1126,"ext":327,"mime":328,"path":10,"width":345,"height":882,"size":1127,"sizeInBytes":1128,"url":1129},"medium_ki-agent-it-support-leitplanken-cover.webp","medium_ki_agent_it_support_leitplanken_cover_e17520c073",8.14,8136,"\u002Fuploads\u002Fmedium_ki_agent_it_support_leitplanken_cover_e17520c073.webp",{"name":1131,"hash":1132,"ext":327,"mime":328,"path":10,"width":353,"height":875,"size":1133,"sizeInBytes":1134,"url":1135},"small_ki-agent-it-support-leitplanken-cover.webp","small_ki_agent_it_support_leitplanken_cover_e17520c073",4.67,4666,"\u002Fuploads\u002Fsmall_ki_agent_it_support_leitplanken_cover_e17520c073.webp",{"id":50,"documentId":51,"name":52,"slug":53},[],{"id":59,"documentId":1085,"name":1086,"slug":1087,"avatar":1139},{"id":40,"documentId":1089,"url":1090,"alternativeText":10,"formats":1140},{"thumbnail":1141},{"name":1093,"hash":1094,"ext":1095,"mime":1096,"path":10,"width":907,"height":907,"size":1097,"sizeInBytes":1098,"url":1099},{"publishedDate":1143,"publishedAt":1144,"id":1145,"documentId":1146,"title":1147,"slug":997,"excerpt":1148,"readingTime":50,"featured":75,"coverImage":1149,"category":1178,"tags":1179,"author":1180},"2026-11-12T06:00:02.740Z","2026-11-12T06:00:02.759Z",1206,"me1r9y48j8l5gmhq3fs8mz83","Microsoft schaltet SMS-MFA ab: Passkeys bis Februar 2027","Microsoft beendet die SMS- und Anruf-Anmeldung in Entra ID am 1. Februar 2027. Was sich ändert, wen es trifft und wie du deine Benutzer rechtzeitig auf Passkeys umstellst.",{"id":1150,"documentId":1151,"url":1152,"alternativeText":1147,"width":321,"height":856,"formats":1153},2543,"j1rx2pqytmnn19stgmgds0mb","\u002Fuploads\u002Fmicrosoft_sms_mfa_abschaltung_passkeys_cover_bd32f5d8fe.webp",{"thumbnail":1154,"large":1160,"medium":1166,"small":1172},{"name":1155,"hash":1156,"ext":327,"mime":328,"path":10,"width":329,"height":861,"size":1157,"sizeInBytes":1158,"url":1159},"thumbnail_microsoft-sms-mfa-abschaltung-passkeys-cover.webp","thumbnail_microsoft_sms_mfa_abschaltung_passkeys_cover_bd32f5d8fe",1.82,1820,"\u002Fuploads\u002Fthumbnail_microsoft_sms_mfa_abschaltung_passkeys_cover_bd32f5d8fe.webp",{"name":1161,"hash":1162,"ext":327,"mime":328,"path":10,"width":337,"height":868,"size":1163,"sizeInBytes":1164,"url":1165},"large_microsoft-sms-mfa-abschaltung-passkeys-cover.webp","large_microsoft_sms_mfa_abschaltung_passkeys_cover_bd32f5d8fe",11.48,11478,"\u002Fuploads\u002Flarge_microsoft_sms_mfa_abschaltung_passkeys_cover_bd32f5d8fe.webp",{"name":1167,"hash":1168,"ext":327,"mime":328,"path":10,"width":345,"height":882,"size":1169,"sizeInBytes":1170,"url":1171},"medium_microsoft-sms-mfa-abschaltung-passkeys-cover.webp","medium_microsoft_sms_mfa_abschaltung_passkeys_cover_bd32f5d8fe",8.3,8298,"\u002Fuploads\u002Fmedium_microsoft_sms_mfa_abschaltung_passkeys_cover_bd32f5d8fe.webp",{"name":1173,"hash":1174,"ext":327,"mime":328,"path":10,"width":353,"height":875,"size":1175,"sizeInBytes":1176,"url":1177},"small_microsoft-sms-mfa-abschaltung-passkeys-cover.webp","small_microsoft_sms_mfa_abschaltung_passkeys_cover_bd32f5d8fe",4.87,4874,"\u002Fuploads\u002Fsmall_microsoft_sms_mfa_abschaltung_passkeys_cover_bd32f5d8fe.webp",{"id":50,"documentId":51,"name":52,"slug":53},[],{"id":462,"documentId":892,"name":893,"slug":894,"avatar":1181},{"id":25,"documentId":899,"url":900,"alternativeText":10,"formats":1182},{"thumbnail":1183,"small":1184},{"name":903,"hash":904,"ext":905,"mime":906,"path":10,"width":907,"height":907,"size":908,"sizeInBytes":909,"url":910},{"name":912,"hash":913,"ext":905,"mime":906,"path":10,"width":353,"height":353,"size":914,"sizeInBytes":915,"url":916},{"pagination":1186},{"page":40,"pageSize":59,"pageCount":1187,"total":1188},9,34,{"data":1190,"meta":1327},[1191,1205,1218,1231,1245,1286],{"id":1006,"documentId":1007,"title":1008,"slug":1000,"excerpt":1009,"publishedAt":1005,"readingTime":59,"featured":75,"publishedDate":1004,"coverImage":1192,"category":1198,"tags":1199,"author":1200},{"id":1011,"documentId":1012,"url":1013,"alternativeText":1008,"width":321,"height":856,"formats":1193},{"thumbnail":1194,"large":1195,"small":1196,"medium":1197},{"name":1016,"hash":1017,"ext":327,"mime":328,"path":10,"width":329,"height":861,"size":1018,"sizeInBytes":1019,"url":1020},{"name":1022,"hash":1023,"ext":327,"mime":328,"path":10,"width":337,"height":868,"size":1024,"sizeInBytes":1025,"url":1026},{"name":1028,"hash":1029,"ext":327,"mime":328,"path":10,"width":353,"height":875,"size":1030,"sizeInBytes":1031,"url":1032},{"name":1034,"hash":1035,"ext":327,"mime":328,"path":10,"width":345,"height":882,"size":1036,"sizeInBytes":1037,"url":1038},{"id":50,"documentId":51,"name":52,"slug":53},[],{"id":462,"documentId":892,"name":893,"slug":894,"avatar":1201},{"id":25,"documentId":899,"url":900,"alternativeText":10,"formats":1202},{"thumbnail":1203,"small":1204},{"name":903,"hash":904,"ext":905,"mime":906,"path":10,"width":907,"height":907,"size":908,"sizeInBytes":909,"url":910},{"name":912,"hash":913,"ext":905,"mime":906,"path":10,"width":353,"height":353,"size":914,"sizeInBytes":915,"url":916},{"id":1049,"documentId":1050,"title":1051,"slug":999,"excerpt":1052,"publishedAt":1048,"readingTime":50,"featured":75,"publishedDate":1047,"coverImage":1206,"category":1212,"tags":1213,"author":1214},{"id":1054,"documentId":1055,"url":1056,"alternativeText":1051,"width":321,"height":856,"formats":1207},{"thumbnail":1208,"medium":1209,"large":1210,"small":1211},{"name":1059,"hash":1060,"ext":327,"mime":328,"path":10,"width":329,"height":861,"size":1061,"sizeInBytes":1062,"url":1063},{"name":1065,"hash":1066,"ext":327,"mime":328,"path":10,"width":345,"height":882,"size":1067,"sizeInBytes":1068,"url":1069},{"name":1071,"hash":1072,"ext":327,"mime":328,"path":10,"width":337,"height":868,"size":1073,"sizeInBytes":1074,"url":1075},{"name":1077,"hash":1078,"ext":327,"mime":328,"path":10,"width":353,"height":875,"size":1079,"sizeInBytes":1080,"url":1081},{"id":50,"documentId":51,"name":52,"slug":53},[],{"id":59,"documentId":1085,"name":1086,"slug":1087,"avatar":1215},{"id":40,"documentId":1089,"url":1090,"alternativeText":10,"formats":1216},{"thumbnail":1217},{"name":1093,"hash":1094,"ext":1095,"mime":1096,"path":10,"width":907,"height":907,"size":1097,"sizeInBytes":1098,"url":1099},{"id":1103,"documentId":1104,"title":1105,"slug":998,"excerpt":1106,"publishedAt":1102,"readingTime":59,"featured":75,"publishedDate":1101,"coverImage":1219,"category":1225,"tags":1226,"author":1227},{"id":1108,"documentId":1109,"url":1110,"alternativeText":1105,"width":321,"height":856,"formats":1220},{"thumbnail":1221,"large":1222,"medium":1223,"small":1224},{"name":1113,"hash":1114,"ext":327,"mime":328,"path":10,"width":329,"height":861,"size":1115,"sizeInBytes":1116,"url":1117},{"name":1119,"hash":1120,"ext":327,"mime":328,"path":10,"width":337,"height":868,"size":1121,"sizeInBytes":1122,"url":1123},{"name":1125,"hash":1126,"ext":327,"mime":328,"path":10,"width":345,"height":882,"size":1127,"sizeInBytes":1128,"url":1129},{"name":1131,"hash":1132,"ext":327,"mime":328,"path":10,"width":353,"height":875,"size":1133,"sizeInBytes":1134,"url":1135},{"id":50,"documentId":51,"name":52,"slug":53},[],{"id":59,"documentId":1085,"name":1086,"slug":1087,"avatar":1228},{"id":40,"documentId":1089,"url":1090,"alternativeText":10,"formats":1229},{"thumbnail":1230},{"name":1093,"hash":1094,"ext":1095,"mime":1096,"path":10,"width":907,"height":907,"size":1097,"sizeInBytes":1098,"url":1099},{"id":1145,"documentId":1146,"title":1147,"slug":997,"excerpt":1148,"publishedAt":1144,"readingTime":50,"featured":75,"publishedDate":1143,"coverImage":1232,"category":1238,"tags":1239,"author":1240},{"id":1150,"documentId":1151,"url":1152,"alternativeText":1147,"width":321,"height":856,"formats":1233},{"thumbnail":1234,"large":1235,"medium":1236,"small":1237},{"name":1155,"hash":1156,"ext":327,"mime":328,"path":10,"width":329,"height":861,"size":1157,"sizeInBytes":1158,"url":1159},{"name":1161,"hash":1162,"ext":327,"mime":328,"path":10,"width":337,"height":868,"size":1163,"sizeInBytes":1164,"url":1165},{"name":1167,"hash":1168,"ext":327,"mime":328,"path":10,"width":345,"height":882,"size":1169,"sizeInBytes":1170,"url":1171},{"name":1173,"hash":1174,"ext":327,"mime":328,"path":10,"width":353,"height":875,"size":1175,"sizeInBytes":1176,"url":1177},{"id":50,"documentId":51,"name":52,"slug":53},[],{"id":462,"documentId":892,"name":893,"slug":894,"avatar":1241},{"id":25,"documentId":899,"url":900,"alternativeText":10,"formats":1242},{"thumbnail":1243,"small":1244},{"name":903,"hash":904,"ext":905,"mime":906,"path":10,"width":907,"height":907,"size":908,"sizeInBytes":909,"url":910},{"name":912,"hash":913,"ext":905,"mime":906,"path":10,"width":353,"height":353,"size":914,"sizeInBytes":915,"url":916},{"id":1246,"documentId":1247,"title":1248,"slug":996,"excerpt":1249,"publishedAt":1250,"readingTime":50,"featured":75,"publishedDate":1251,"coverImage":1252,"category":1279,"tags":1280,"author":1281},1204,"p9psgi7jsm8idc54otfce0ld","Datto RMM Alternative oder Ergänzung? Vergleich für MSPs","Datto RMM gehört zu Kaseya und ist das RMM hinter Kaseya 365. Wann eine Datto RMM Alternative passt und wann ein KI-Support für Anwender die bessere Ergänzung ist.","2026-11-12T06:00:02.611Z","2026-11-12T06:00:02.591Z",{"id":345,"documentId":1253,"url":1254,"alternativeText":1248,"width":321,"height":856,"formats":1255},"tui3mm71wkd1q55z6xhy6214","\u002Fuploads\u002Fdatto_rmm_alternative_cover_9c9f57c6c5.webp",{"thumbnail":1256,"large":1261,"medium":1267,"small":1273},{"name":1257,"hash":1258,"ext":327,"mime":328,"path":10,"width":329,"height":861,"size":862,"sizeInBytes":1259,"url":1260},"thumbnail_datto-rmm-alternative-cover.webp","thumbnail_datto_rmm_alternative_cover_9c9f57c6c5",1760,"\u002Fuploads\u002Fthumbnail_datto_rmm_alternative_cover_9c9f57c6c5.webp",{"name":1262,"hash":1263,"ext":327,"mime":328,"path":10,"width":337,"height":868,"size":1264,"sizeInBytes":1265,"url":1266},"large_datto-rmm-alternative-cover.webp","large_datto_rmm_alternative_cover_9c9f57c6c5",11.31,11310,"\u002Fuploads\u002Flarge_datto_rmm_alternative_cover_9c9f57c6c5.webp",{"name":1268,"hash":1269,"ext":327,"mime":328,"path":10,"width":345,"height":882,"size":1270,"sizeInBytes":1271,"url":1272},"medium_datto-rmm-alternative-cover.webp","medium_datto_rmm_alternative_cover_9c9f57c6c5",8.33,8334,"\u002Fuploads\u002Fmedium_datto_rmm_alternative_cover_9c9f57c6c5.webp",{"name":1274,"hash":1275,"ext":327,"mime":328,"path":10,"width":353,"height":875,"size":1276,"sizeInBytes":1277,"url":1278},"small_datto-rmm-alternative-cover.webp","small_datto_rmm_alternative_cover_9c9f57c6c5",5.02,5016,"\u002Fuploads\u002Fsmall_datto_rmm_alternative_cover_9c9f57c6c5.webp",{"id":50,"documentId":51,"name":52,"slug":53},[],{"id":462,"documentId":892,"name":893,"slug":894,"avatar":1282},{"id":25,"documentId":899,"url":900,"alternativeText":10,"formats":1283},{"thumbnail":1284,"small":1285},{"name":903,"hash":904,"ext":905,"mime":906,"path":10,"width":907,"height":907,"size":908,"sizeInBytes":909,"url":910},{"name":912,"hash":913,"ext":905,"mime":906,"path":10,"width":353,"height":353,"size":914,"sizeInBytes":915,"url":916},{"id":1287,"documentId":1288,"title":1289,"slug":995,"excerpt":1290,"publishedAt":1291,"readingTime":59,"featured":75,"publishedDate":1292,"coverImage":1293,"category":1320,"tags":1321,"author":1322},1202,"dyssv5o8pgob8avblsvbqvc4","Gelöschte Datei wiederherstellen: Alle Wege im Büro","Datei gelöscht, überschrieben oder nicht gespeichert? So holst du sie zurück – Papierkorb, OneDrive- und SharePoint-Papierkorb, Versionsverlauf, Office-AutoWiederherstellung, Vorgängerversionen und Time Machine.","2026-11-12T06:00:02.240Z","2026-11-12T06:00:02.217Z",{"id":1294,"documentId":1295,"url":1296,"alternativeText":1289,"width":321,"height":856,"formats":1297},1350,"ij0udj2bq1qo9e1q3w0tveug","\u002Fuploads\u002Fgeloeschte_datei_wiederherstellen_cover_71db17841a.webp",{"thumbnail":1298,"large":1303,"medium":1309,"small":1315},{"name":1299,"hash":1300,"ext":327,"mime":328,"path":10,"width":329,"height":861,"size":862,"sizeInBytes":1301,"url":1302},"thumbnail_geloeschte-datei-wiederherstellen-cover.webp","thumbnail_geloeschte_datei_wiederherstellen_cover_71db17841a",1762,"\u002Fuploads\u002Fthumbnail_geloeschte_datei_wiederherstellen_cover_71db17841a.webp",{"name":1304,"hash":1305,"ext":327,"mime":328,"path":10,"width":337,"height":868,"size":1306,"sizeInBytes":1307,"url":1308},"large_geloeschte-datei-wiederherstellen-cover.webp","large_geloeschte_datei_wiederherstellen_cover_71db17841a",11.26,11264,"\u002Fuploads\u002Flarge_geloeschte_datei_wiederherstellen_cover_71db17841a.webp",{"name":1310,"hash":1311,"ext":327,"mime":328,"path":10,"width":345,"height":882,"size":1312,"sizeInBytes":1313,"url":1314},"medium_geloeschte-datei-wiederherstellen-cover.webp","medium_geloeschte_datei_wiederherstellen_cover_71db17841a",8.1,8102,"\u002Fuploads\u002Fmedium_geloeschte_datei_wiederherstellen_cover_71db17841a.webp",{"name":1316,"hash":1317,"ext":327,"mime":328,"path":10,"width":353,"height":875,"size":1133,"sizeInBytes":1318,"url":1319},"small_geloeschte-datei-wiederherstellen-cover.webp","small_geloeschte_datei_wiederherstellen_cover_71db17841a",4670,"\u002Fuploads\u002Fsmall_geloeschte_datei_wiederherstellen_cover_71db17841a.webp",{"id":40,"documentId":41,"name":42,"slug":43},[],{"id":462,"documentId":892,"name":893,"slug":894,"avatar":1323},{"id":25,"documentId":899,"url":900,"alternativeText":10,"formats":1324},{"thumbnail":1325,"small":1326},{"name":903,"hash":904,"ext":905,"mime":906,"path":10,"width":907,"height":907,"size":908,"sizeInBytes":909,"url":910},{"name":912,"hash":913,"ext":905,"mime":906,"path":10,"width":353,"height":353,"size":914,"sizeInBytes":915,"url":916},{"pagination":1328},{"page":40,"pageSize":24,"pageCount":1329,"total":1330},13,76]